Customer Service Executive

2 weeks ago


Klang, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

**Company Overview**

**Responsibilities**:

- Report to Team Lead - E-Commerce department
- Responsible for providing best-in-class client services to sustain and grow client portfolio to achieve long-term success.
- Client relationship building, prospects in expanding business from existing clients and new clients
- Use customer feedback to identify needs and requirements to drive improvements in products
- Hands-on in solving customers’ issues
- Attend to customers (phone calls, sales platform, etc.)
- Fulfilment of E-commerce platform orders
- Supervise new/part-time employees
- Professionally handle high volume incoming enquiries on products

**Requirements**:

- A minimum of 1 year experience in Sales or Customer Service
- Out-going with good interpersonal and client relationship skills.
- Critical thinking and Problem solving.
- Proactive, diligent and attentive to details.
- Be persistent and well organized.
- Proficiency in Microsoft Office tools.
- Languages: English, Bahasa Malaysia, Mandarin
- Willing to work at Taman Klang Jaya, Klang

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

Schedule:

- Monday to Friday



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