Kol Specialist

1 week ago

Shah Alam, Malaysia HYGR SDN BHD Full time

**Key Responsibilities**

**Account Management & KOL Specialist**:

- Serve as the primary contact for a portfolio of personal care retail accounts, with a special emphasis on Watson and other key partners.
- Build, nurture, and maintain strong strategic relationships with retailers, pop-up event organizers, and livestream platform representatives to maximize brand exposure.
- Provide high-level support by addressing inquiries, requests, and concerns to ensure exceptional client satisfaction.

**Sales, Merchandising, and Event Support**:

- create and execute tailored merchandising strategies and in-store promotions.
- Organize and manage pop-up events and retail activations that showcase Hygr’s innovative products and brand story.
- Coordinate and oversee livestream shopping events, working closely with marketing and sales teams to enhance online customer engagement and sales.
- Support negotiations on pricing, terms, and promotional activities to secure profitable partnerships with key accounts.

**Market & Trend Analysis**:

- Monitor market trends, consumer behaviors, and competitor activities within the personal care retail sector.
- Analyze the effectiveness of pop-up events and livestream channels, providing actionable insights and recommendations to the management team to enhance merchandising efforts and account strategies.

**Internal Coordination & Reporting**:

- Maintain clear and consistent communication with internal teams—including sales, merchandising, marketing, and digital media—to ensure key accounts’ needs are met.
- Assist in preparing regular performance reports covering sales metrics, account developments, market trends, and the outcomes of pop-up and livestream events.

**Benefits**

**Benefits**
- Free parking
- 14 annual leave + 1 birthday leave
- Opportunities for promotion
- Professional development
- Annual Bonus
- Performance Bonus

This role is perfect for a proactive, creative professional with over 2 years of experience in account management or sales, who thrives on building strong retail partnerships and driving innovative merchandising initiatives to further Hygr’s mission of empowering the community.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM5,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person

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