Customer Care Executive
4 days ago
**Location -**
- Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)
- FREE shuttle service transport from LRT station to Office based on selected schedule
**Job scope -**
- Respond to customers' general queries, complaints/feedbacks
- Assist and resolve customers' inquiries with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
- Manage customer complaints and feedbacks accordingly
**Working Hour -**
- Mon-Sun (morning, afternoon & night shifts)
- 5 working days & 2 days off (depending on shifts)
- 9 hours working (8 hours working + 1 hour break)
- Earliest shift starts: 8AM
- Last shift ends: 11PM
**Requirements -**
- Excellent command of English in both verbal and written communication
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 24 months
Pay: RM2,000.00 - RM2,500.00 per month
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