Chief Executive Officer

3 days ago

Puchong, Malaysia Smart Screen Asia Full time

**Key Responsibilities:Strategic Leadership**
- Define and implement the company’s vision, mission, and overall strategic goals.
- Develop long-term business strategies to drive growth, profitability, and market leadership.
- Identify market trends, opportunities, and innovations to position the company competitively in the hospitality or F&B sector.

**Operational Oversight**
- Oversee all hotel or restaurant operations, ensuring seamless guest experiences and operational efficiency.
- Implement systems to monitor service quality, food safety, and operational performance.
- Ensure compliance with all health, safety, and regulatory standards in the industry.

**Financial Management**
- Manage the organization’s financial health, including budgeting, forecasting, and financial reporting.
- Develop strategies to maximize revenue, control costs, and optimize profit margins.
- Present financial and business updates to the board of directors and investors.

**Team Leadership and Development**
- Build and lead a high-performing management team across departments such as operations, sales, marketing, and human resources.
- Foster a culture of excellence, collaboration, and innovation within the organization.
- Provide mentorship and professional development opportunities to team members.

**Customer Experience and Brand Management**
- Ensure exceptional guest experiences through consistent service quality and attention to detail.
- Oversee marketing and branding initiatives to maintain and enhance the company’s reputation.
- Respond to customer feedback and reviews to improve services and offerings continuously.

**Business Development and Partnerships**
- Identify and pursue growth opportunities, including new locations, services, or partnerships.
- Build and maintain relationships with key stakeholders, including suppliers, investors, and industry partners.
- Represent the company at industry events, conferences, and networking opportunities.

**Sustainability and Innovation**
- Promote sustainable business practices, minimizing environmental impact while maximizing efficiency.
- Drive innovation in service offerings, menu development, or hotel experiences to meet evolving customer expectations.

**Risk Management**
- Identify and mitigate risks associated with operations, finances, or market dynamics.
- Develop contingency plans to address challenges effectively and ensure business continuity.

**Qualifications**:

- **Education**: Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field.
- **Experience**:

- Minimum of 10-15 years of progressive leadership experience in the hotel or restaurant industry.
- Proven track record of managing multi-location operations or high-profile establishments.
- **Skills**:

- Strong financial acumen and strategic thinking capabilities.
- Exceptional leadership and interpersonal skills.
- In-depth knowledge of hospitality or F&B industry trends, standards, and regulations.
- Proficiency in operational software, CRM systems, and data analytics.

*

**Job Types**: Full-time, Permanent

Pay: RM13,000.00 - RM16,000.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

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