Quality Analyst

Responsibilities: - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate,...

Overview: We are looking for a dedicated **Quality Team Lead** to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a team of Quality Analysts. Qualifications: - Bachelor’s degree or diploma in any field.**Fluent in...

About the role We are seeking an Analyst Programmer to join our team at ER GEMtrack Sdn Bhd in our Bayan Lepas, Penang office. This full-time position will play a key role in the development and maintenance of our proprietary software applications.What you'll be doingAnalysing business requirements and translating them into technical...

Overview: Business Analyst is responsible for the implementation and support of business information systems across multiple departments. They identify problems and opportunities within a company and ultimately provide solutions that help achieve the business' goals. A Business Analyst job description should cover collaborating with financial reporting and...

Pentrac Itron is seeking a highly committed and responsible Business Process Analyst to support technical personnel and oversee internal team matters at our client's site. The Business Process Analyst role will involve providing administrative support to Pentrac Itron's team and clients, as well as handling clerical and data entry duties. These include...

TE Connectivity’s Customer Quality Engineer (CQE) manages assigned strategic customer accounts quality and is responsible for ensuring that TE provides an exceptional customer experience for the Data and Devices (DND) business unit within TE. This includes carrying out global strategies to improve the overall customer experience by partnering closely with...

The TE PBL Supplier Quality Engineer is responsible for implementing quality management for Private/Brand Label (PBL) suppliers to lead and work as part of a team to maintain high quality/performance standards on all TE products from PBL suppliers. The position will be challenging and will require an ability to drive a supplier to improve its quality and...

QualificationsMain Requirements:Bachelor's degree or equivalent diploma in any disciplineCandidate must be able to work on rotational shift (3 shift / 5 working days)Minimum 1 years' experience as QA in call centerMust be proficiency in English & Cantonese in terms of written, reading and speakingAble to start work immediately is...

**Title**:Programmer/IT Analyst I **Requisition ID**:53812**Department**: **Location**:Bayan Lepas, MY**Job Function**:Information Technology**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work...

**Job Title: IT Service Desk Analyst** **Salary: RM3,200 - Basic Salary (Depends on Experience) + (RM200) Fixed Allowance + (RM200) Parking Allowance** **Location: Bayan Lepas, Penang** **Key Responsibilities**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly, and...