Call Centre Supervisor

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

About the RoleTalent Recruit is representing a leading developer and operator of integrated resort facilities in Asia and Europe. As we continue to expand, we are seeking an Assistant Call Centre Manager to be based in Macau.Responsibilities include assisting the manager in leading and motivating shift supervisors, coordinating activities, and setting clear...

Job Description **Responsibilities**: - Daily running & management of assigned campaign through the effective use of resources with responsibility for meeting KPI set for each campaign, as well as planning areas of improvement or development; - Liaises with clients and sponsors for which they provide the first response; - Coordinate & motivate call centre...

**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

About the RoleThis is a senior-level position that requires a proven track record in call centre management. The successful candidate will have experience in customer service, performance evaluation, and customer service metrics.They will also have solid understanding of reporting and budgeting procedures, experience in basic financial analysis, and...

Job description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...

About the RoleThis role is an exciting opportunity to join our dynamic Contact Centre team as a Call Centre Executive. You will play a crucial part in ensuring that our customers receive a high level of service and support. We are looking for someone with strong communication skills, a positive attitude, and the ability to work well under pressure.Your main...

As a Call Centre Representative at Prudential, you will play a vital role in shaping our customers' experiences through exceptional telephone servicing. We are looking for individuals who are passionate about delivering top-notch customer service and making a positive impact.Key Responsibilities:Deliver world-class customer service, addressing customer...

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

About the RoleWe are looking for a highly motivated and organized individual to join our contact centre team as a Contact Centre Executive. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.ResponsibilitiesTo attend to both Inbound and Outbound callsProviding Advice to all...

We are currently looking for job vacancies for the following positions: **Call Centre Representative.** - Full time / Part-time. - Good communication skills. - Indoor working environment. - Age 25 and above. - Fresh graduate / Housewife /Retirees / College Student. - Training provided - Immediate Start Office Located at: Menara K1, Jalan Klang Lama, Kuala...

CelcomDigi is a pioneer in Malaysia's digital transformation with 5G and AI.We are seeking a highly skilled Call Centre Specialist to join our team.In this role, you will be responsible for attending to calls, emails, or portal escalations from CelcomDigi Partners and resolving their issues.You will require excellent communication and problem-solving skills...

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1400 - 1800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible to call customers to...

Job SummaryWe are seeking a highly motivated Call Centre Customer Engagement Associate to join our dynamic team at Income Insurance Limited. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer experiences and ensuring that our policyholders' enquiries are handled promptly and professionally.Your primary...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR AN ENGAGEMENT CENTRE SUPERVISOR** **SENIORITY LEVEL**:Management **FUNCTION**: GBS Marketing **SALARY...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - Malaysian only - Below 40 years old are applicable to apply - Minimum...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...