Branch Services, Executive

1 week ago

Kuala Lumpur, Malaysia Tokio Marine Group Full time

-Your
Responsibilities
What is your job description as Branch Services, Executive (Johor) ?

Job Function:

- Ensure that Branch's Operation covering customer service and cashiering run smoothly and comply with Company's policies, procedures and regulatory by working closely with the various parties including agency force & process owners of Life Operations at Head Office so as to deliver prompt, reliable & quality services to policyholders and agents
- Ensure all transaction are compliance with the Turn Around Time
Provide administrative and sales support to marketing personnel in managing agency force

Key Duties & Responsibilities
- Perform Financial and Non-Financial alterations - Customer Service
- Follow-up with agents and HO on pending cases
- Handle inquiries from call-in/walk-in customer and agency force related to policy servicing matters
- Handle various customer service tasks, for instance claims, upgrade/downgrade policy benefits & submit documents to HO
- Scrutinize the proposal forms and perform data entry at branch level
- Premium payments collectionand print Official Receipts for both walked-in clients and agents
- Prepare Day End Balancing, print and check reports for collection batches, prepare cheque’s bank-in slip, cash casting slip
- Undertake other work/duties as an when required
Job
Requirements
What is the minimum required level of education for this position?
- At least 1-2 year(s) of working experience in customer servicing role
- Good communication skills with good attention to details
- Able to be based in Johor and position is on 1 year contract

Position Details
Information related to this position.
- Posted: Oct 2, 2024
Department: Branch Servicing
Company: Life Insurance
Location: Menara Tokio Marine Life, 189 Jalan Tun Razak
- Note: Tokio Marine Life Insurance Malaysia Bhd. reserves the right to change the scope of responsibilities as deemed fit, as and when necessary. The staff will be informed/prepared beforehand shouldwhen such occasions arise.
- How to
- apply

?
- Please submit a detailed resume, stating your expected and current salary and notice period required.
- Write to us

Human Resource Department

12th Floor, Menara Tokio Marine Life

189 Jalan Tun Razak

50450 Kuala Lumpur

  • Branch Executive

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Full time 90,000 - 120,000 per year

    The Branch Executive, plays a pivotal role in driving the branch's business growth by supporting sales development, recruitment, and adviser productivity initiatives.Position ResponsibilitiesSupport the branch manager in recruitment seminars, previews, and sales events to attract and develop quality advisers.Support product launches, marketing campaigns, and...

  • Branch Executive

    2 weeks ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia AIA Bhd. Full time 30,000 - 60,000 per year

    Customer Centres, Analyst (Virtual Branch) – 1-Year ContractLocation: Kuala Lumpur (On-site)Industry: Insurance / Financial ServicesJob Type: Contract (1 Year) – Renewable with possibility for conversion to permanent, subject to performance and management decisionSpecialization: Customer Service / Client SupportLanguage Requirement: Mandarin-speaking...

  • Customer Service Executive, Arena Branch

    1 day ago

    Kuala Lumpur, Malaysia Allianz Malaysia Full time

    40010 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** Responsible for branch operations, customer service, decentralization of policy servicing and agency support. **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation -...

  • Branch Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time 40,000 - 60,000 per year

    Job descriptionPlan and execute business activities, oversee branch operations following approved Business Operating Model, focusing on growing branch's business, meeting branch performance target, generating profits for Retail Banking.Responsible to undertake any appropriate assignment as and when allocated by the supervisors.To develop and execute business...

  • Contract Customer Service Arena Branch

    1 week ago

    Kuala Lumpur, Malaysia Allianz Full time

    Contract Customer Service Arena Branch **Job Summary** Responsible for back office operation support and promoting quality customer care with passion and enthusiasm **Key Responsibilities** - Responsible for the back office operation support - Decentralization of Policy Servicing(Non-Financial Policy Changes) - Incoming and outgoing mail and document...

  • Assistant Branch Manager

    1 week ago

    Kuala Lumpur, Malaysia Manulife Full time

    The Assistant Branch Manager, plays a pivotal role in driving the branch’s business growth by leading sales development, recruitment, and adviser productivity initiatives. This role combines leadership, business development, and relationship management to deliver strong business performance and market expansion. **Position Responsibilities**: - Lead...

  • Financial Services Consultant

    7 days ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ Job Title**:Financial Services Consultant (FSC)** Pay Range**:MYR 2000 - 4000** Salary Remarks**:This role is eligible for incentive** Work Arrangement**:5 days work week** Work Arrangement Remarks**:Normal banking working hours** Language Requirements**:English,Malay** Technical skills/Certifications Requirements**:PCIL or TBE -...

  • Digital & Marketing Executive

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PropNex Realty (KLCC Branch) Full time 30,000 - 60,000 per year

    About the RoleWe are looking for a highly driven and creative Digital & Marketing Executive to join our dynamic team. In this role, you'll take the lead in planning, executing, and optimizing integrated marketing campaigns that elevate our brand presence and drive measurable results. You'll work across multiple channels — from digital to print and outdoor...

  • Executive, Branch Operation Support

    7 days ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive, Branch Operation Support (Security, Admin & Fraud - Access Card) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities** **1. Building Physical Security (Access System for Banking Premises at HLT)** - Create, modify, deactivate access credentials based on company policies and oversee...

  • Investor Services Executive

    3 days ago

    Kuala Lumpur, Malaysia Tricor Services (Malaysia) Sdn Bhd Full time

    Do you want to join an organization with a wealth of regional experience and local expertise, serving 50,000 clients globally, with a staff strength of 3,000 and a network of offices across 49 cities? **About Us** Tricor Group is the leading business expansion specialist in Asia. Strategically headquartered in Hong Kong, we operate out of 22...