Sales Account Manager

4 days ago


Kuala Lumpur, Malaysia HELIOS SYSTEMS PTE LTD Full time

**Key Responsibilities**:

- **Account Management**:

- Serve as the primary point of contact for assigned key accounts.
- Maintain strong, long-term client relationships.
- Conduct regular check-ins and business reviews with clients.
- **Sales & Revenue Growth**:

- Meet or exceed sales targets and KPIs.
- Develop and execute account plans to grow revenue within existing accounts.
- Identify and pursue upselling and cross-selling opportunities.
- **Customer Satisfaction**:

- Ensure high levels of customer satisfaction and retention.
- Resolve issues or concerns promptly and effectively.
- Coordinate with internal teams (e.g., operations, support, finance) to meet client needs.
- **New Business Development**:

- Identify and develop new opportunities within existing accounts.
- Collaborate with the business development team on new client acquisitions when necessary.
- **Reporting & Forecasting**:

- Maintain accurate records in Sales tracker.
- Provide regular forecasts, pipeline updates, and performance reports.
- Analyze account performance and propose corrective actions as needed.
- **Contract & Negotiation**:

- Lead contract renewals and price negotiations.
- Ensure agreements are aligned with company goals and profit margins.

**Qualifications & Skills**:

- Bachelor’s degree in Business, Marketing, or related field (not mandatory)
- 2-3 years of experience in sales or account management
- Strong communication and interpersonal skills
- Proven negotiation and closing abilities
- Ability to work independently and collaboratively
- Experience in Aviation Sector will be an added Advantage

*

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 - RM5,000.00 per month

**Experience**:

- sales account : 2 years (required)

Work Location: In person



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