Customer Relationship Management Executive

4 days ago


Petaling Jaya, Malaysia Agensi Pekerjaan Inter Island Sdn Bhd Full time

**Compensation & Benefits**

**Basic Salary**: RM4,000 - RM4,500
**Incentives & Bonuses**:

- Performance incentive: Up to RM2,000/quarter
- Performance bonus: Up to 6 months (Individual + Company)
- Year-end bonus: 1 month
- **Additional Benefits**:

- Annual salary adjustment
- Top performer rewards and **company trip**:

- Medical & Dental coverage (RM700/year)
- Long service reward**:RM20,000 housing allowance (after 5 years)**:

- 12 days of annual leave
- EPF & SOCSO contributions

**About the Role**

Secure Hire Sdn. Bhd. is expanding its Sales division and seeking passionate individuals to join as **Customer Relationship Management Executives**. This is a great opportunity for those who enjoy interacting with customers, developing communication skills, and growing their career in a supportive and performance-driven environment.

**Key Responsibilities**
- Understand customer needs and preferences to offer **competitive products and services**.
- Assist in preparing **business proposals and sales pitches** with effective written communication.
- Analyze and summarize **market trends, competitor activities, and customer behavior** to improve overall performance.
- Track and update **conversion rates, active customer data, and sales progress** within the CRM system.
- Complete assigned tasks efficiently and support other ad-hoc duties as directed by management.

**Qualifications & Requirements**
- **SPM or higher qualification**.
- Minimum **1 year of experience** in Sales, Customer Service, Telesales, or related industries (at least 6 months in the same company).
- Proactive, eager to learn, and not afraid to ask questions or seek guidance.
- Added advantage if you can provide **3 months of consecutive sales records** with proven results.

Pay: RM4,000.00 - RM4,500.00 per month

Application Question(s):

- Are you fluent in Mandarin (both spoken and written)?



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