Experienced Customer Service Officer

2 days ago

Bayan Lepas, Malaysia Toll Group Full time

**About Toll Group**

We are looking for an experienced Customer Service Officer, Export - Mandarin Speaker to join us.
- Enter data according to the Export Standard Operating Procedure
- Create Quick Booking according to the Booking confirmation in Cargo Wise system.
- Responsible to register Consol and proceed with issuance of Shippers instruction.
- Respond to queries for information and access relevant files.
- Keeping sensitive customer or company information confidential.

Job qualifications
- Experience in Freight Forwarding and Shipping industry
- Export Experience in Freight Forwarding
- Proven data entry working experience
- Familiarity with MS Office
- Proficiency in both spoken and written English and Mandarin
- Minimum with Diploma in any related field or equivalent

**What moves you?**

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Pay: RM1,500.00 - RM2,200.00 per month

**Experience**:

- Freight Forwarding: 1 year (required)

**Language**:

- Mandarin (required)

  • Experienced Customer Support Officer

    2 hours ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Experienced Customer Support Officer

    3 hours ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Customer Service Officer

    4 days ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Coe - Customer Service Officer

    2 weeks ago

    Bayan Lepas, Malaysia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Customer Service Officer-2

    2 weeks ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Experienced Administration Officer

    1 week ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Customer Service

    2 weeks ago

    Bayan Lepas, Penang, Malaysia Integrated Service Technology Inc. (iST) Full time 40,000 - 60,000 per year

    About Integrated Service Technology Inc. (iST) was founded in 1994. A global leader in third-party impartial laboratories, holds international certifications such as IEC/IECQ and TUV NORD. We are committed to providing the most comprehensive and precise technical services for our clients. Our focus includes a full range of services such as Failure Analysis...

  • Coe - Customer Service Officer (Export)

    2 hours ago

    Bayan Lepas, Malaysia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Experienced Administration Officer

    1 week ago

    Bayan Lepas, Malaysia Toll Group Full time

    **About Toll Group** **Responsibilities**: - Liaise with finance department on making payments, processing incoming invoices and verify receipts as required. - To maintain a list of furniture, fittings and assets. - To manage office supplies (beverages refills, consumable and stationery) stock and place order when necessary. - To maintain and update...

  • Customer Service Office

    2 weeks ago

    Bayan Lepas, Malaysia Toll Global Forwarding Full time

    Toll Group **Position Title**:Customer Service Officer - Export (Mandarin Speaker) **Division**:Global Shared Services Penang **Location**:Penang, Malaysia **Department: Operation** **Reports to (position)**:Manager - TGF GSS Penang **OVERALL PURPOSE OF THE JOB** The position will be responsible to enter data from various source documents into the in...