Marketing Customer Services

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**Kriteria & Kelayakan**: - Mempunyai kelayakan minimum STPM/ Diploma yang berkaitan. - Minimum satu tahun pengalaman dalam perkhidmatan dan bantuan pelanggan (Customer Service), telemarketing, hospitaliti, helpdesk atau bidang yang berkaitan. - Kemahiran komunikasi dan interpersonal yang baik. - Kebolehan untuk bekerja secara berkumpulan dan individu. -...

**Manage Marketing Strategy and Planning**: - Develop an effective marketing strategies to enhance brand visibility, drive foot traffic, and boost sales. - Identify and explore new marketing touchpoint that aligns with brand direction. - Conduct market research to stay updated on industry trends and consumer activities. **Manage Retail Marketing &...

**JOB RESPONSIBILITIES** - Monitor the Customer Service duties to ensure sales orders are issued on time to avoid delay of customer’s order. - Manage customer enquiry or request related to sales order - Handle the customer’s complaint related products/delivery/ returns/reject etc. - Responsible to handle Export order / East Malaysia and any large volume...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

**Job Scope**: - General admin and customer support. - Perform basic administrative work such as filling, data entry, prepare documentation, event management. - Perform customer service task such as handle order, customer complaints and packing order. - Liaise with internal departments to ensure smooth operation. - Perform market research on industry news...

**Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...

Responsibilities: - Assist in handling inquiries, feedback, and basic complaints in a professional and timely manner. - Support the admission/enrollment process by guiding parents through registration steps. - Help prepare and update customer records, databases, and communication logs. - Follow up with parents on pending documents, payments, or enrollment...

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To update product updated stock in website, and company database - To handle retail order from reseller (dropship, stockist, personal shopper and agent) - To prepare sales and customer database report - Responsible in handling & follow up customer...

**Job Descriptions** - Customer Service. - Provide accurate and appropriate information or assistance to all - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring...