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Customer Service Assistant

2 weeks ago

Shah Alam, Malaysia SOGO Malaysia Full time

Job description

**Responsibilities**:

- Providing good and effectives customer and member services.
- General customer services, enquiries & complaints.
- Morning tea serving, opening ritual & closing greetings.
- Gift wrapping.
- Exchange, return & refund.
- SOGO card member point checking & enquiries.
- SOGO card reward redemption
- To perform other related duties and job assignments within the department from time to time and as and when requires.

**Requirements**:

- 18 years old and above, Fully vaccinated.
- Minimum SPM with proficiency in Bahasa Malaysia and English.
- No working experience needed as training will be provided.
- Able to work on retail shift hours, weekends & public holidays.
- Must be discipline and committed.
- Able to start immediately
- Applicants must be willing to work in Central Plaza i-City, Shah Alam

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM1,600.00 per month

Schedule:

- Afternoon shift
- Day shift
- Rotational shift
- Weekend jobs

COVID-19 considerations:
All staff required to wears a mask, common surface are sanitized regularly and vaccination required

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)