Business Development Specialist

19 hours ago


Bukit Bintang, Malaysia Crane Central Sdn Bhd Full time

**Job description**

**Role Overview**:
We are seeking a dynamic professional who can drive business growth by connecting clients with our software solutions while offering top-notch technical support. This role is perfect for someone who combines sales acumen with a solid understanding of software development and client success.

**Responsibilities**:
**1. Business Development**:

- Identify and reach out to potential clients in need of software solutions.
- Understand client requirements and recommend suitable software products or custom solutions.
- Demonstrate software capabilities through presentations and demos.
- Build and execute strategies to expand our software client base.

**2. Technical Support**:

- Provide first-level support for clients using our software products.
- Assist with software setup, configuration, and troubleshooting.
- Collaborate with the development team to address complex issues or feature requests.

**3. Client Success**:

- Train clients to maximize the value of our software solutions.
- Regularly check in with clients to ensure satisfaction and identify opportunities for upgrades or additional services.
- Collect and communicate client feedback to guide product improvements.

**Qualifications**:

- Experience in software sales, business development, or account management.
- Experience in a technical support role
- Technical knowledge of software development processes, tools, or frameworks.
- Strong communication and interpersonal skills.
- Ability to translate technical features into client-focused benefits.

**Preferred Skills**:

- Problem-solving skills and a proactive approach to client challenges.
- Experience with CRM systems for managing leads and relationships.
- Familiarity with software development tools (e.g, version control, APIs, or specific programming languages) is a plus

**Job summary**

Join a team that values your expertise and ideas. Work on exciting projects and enjoy comprehensive medical coverage.

**Key selling points**
- Work alongside management that listens to your idea & suggestion
- Medical coverage
- Fun working environment

Pay: RM5,000.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Attendance bonus
- Overtime pay

Ability to commute/relocate:

- Bukit Bintang: Reliably commute or planning to relocate before starting work (preferred)



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