Customer Support

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Job DescriptionThe Customer Support Director role involves leading a team of customer support professionals in delivering exceptional service experiences to customers. The successful candidate will be responsible for developing and implementing customer support strategies, fostering strong relationships with internal stakeholders, and staying up-to-date with...

About the RoleWe are seeking a highly skilled and motivated Customer Support Professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via chats and emails.The ideal candidate will have native Chinese and English upper intermediate (B2 level) language skills, with at least 6 months...

We are seeking a passionate and skilled Customer Support Professional to join our team at SupportYourApp. As a customer-facing representative, you will be responsible for providing exceptional support to our clients through various communication channels.The ideal candidate will possess native-level proficiency in Chinese and English, with a strong...

EV Automotive Company is seeking a highly motivated Technical Support & Warranty Executive to join our team in Kota Damansara. As a Technical Support & Warranty Executive, you will provide technical support to customers, troubleshoot issues, handle warranty claims, and ensure customer satisfaction.ResponsibilitiesProvide technical support to customers via...

Customer Data Management Customer Support Handle customer complains Manage account Receivables Sales staff Support on orders, marketing tools, and samples Assist Inventory Manager to fulfill sales orders **; Requirements**: - Accounting and finance Business Management Presentation skills Good knowledge in Microsoft office tools

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

Job SummaryThe Customer Success Specialist is a key role at Teleperformance, responsible for providing exceptional customer service and support to clients.This position requires a professional with excellent communication skills, ability to work in a fast-paced environment, and passion for delivering outstanding results.We are seeking a highly motivated...

OverviewThe role of the Customer Success Specialist (CSS) is a pivotal position within our organization. As the primary point of contact for customers, the CSS will be responsible for providing exceptional support and ensuring seamless interactions.The successful candidate will possess excellent communication skills, empathy, and a passion for delivering...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

**Job Responsibility** - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**Responsibilities**: - Application/Customer Support - (Software Analyst)- Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between...

Job Responsibilities - Use web app to fulfil ecommerce purchases - Support users and merchants Requirement - Proficient in computer softwares - Proficient in Microsoft Office - Proficient in Internet apps - Proficient in ecommerce - Have access to laptop - Have access to stable Internet at home - Fluent in English and Malay language - Have sales or customer...

At GXBank, we're redefining the banking experience. Our team is seeking a skilled Customer Support Professional to join our dynamic contact centre. As a key member of our team, you will provide exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Your responsibilities will include:Providing real-time...

Job DescriptionThis role focuses on delivering exceptional customer experiences through multi-channel support. The ideal candidate will possess excellent communication skills, critical thinking, and attention to detail.Respond to customer inquiries, complaints, and feedback in a professional manner.Resolve customer complaints successfully in accordance with...

ResponsibilitiesEducate customers on various self-service options and automated banking channels to enhance their overall experience.Conduct callbacks for transaction confirmations and reach out for supporting documents as needed to ensure seamless customer interactions.Clarify customer needs, evaluate problems, and provide solutions in a timely and...

This job is for a Customer Support Manager who leads and mentors a team to provide top-quality service, fosters collaboration, and drives strategic improvement. You might like this job because it offers a chance to enhance service quality and contribute to organizational goals.Team Leadership and Talent Management: Provide leadership, guidance, and mentoring...

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...