Customer Relations Assistant
2 weeks ago
Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.
- Responsible for creating, updating and keeping of management files.
- Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.
- Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.
- Maintain good customer relationship with the JMB and residents.
- Assist in organizing community activities and publicity work.
- Responsible for the **administrative work** at the Service Centre.
- To complete any **other assignments/ tasks** given by the Project Manager/ Company.
**Job Requirements**:
- At least 1 year experience in similar industry i.e. **Customer Service/ Property Management/ Real Estate/ Property Developer.**:
- **FRESH GRADUATES**are encouraged to apply.
- Proficient in **English & Bahasa Malaysia.**:
- Willing to work **5.5 days work week.**:
- Working hours:
- **Monday - Friday: 9.00am to 6.00pm.**:
- **Saturday: Fixed Alternate**:
- Work location**:Masai, Johor Darul Ta'zim**
Pay: RM2,100.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Application Question(s):
- What is your Expected Salary?
- If we offer you the job, how much notice would you need to give your current company?
- Are you available to start work soon?
**Location**:
- Johor Bahru (preferred)
Work Location: In person
-
Customer Relations Assistant
2 weeks ago
Johor Bahru, Malaysia Elken Service Sdn Bhd Full time**Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. - To monitor on the status of Customer Feedback Form (CFF ) raised. - To...
-
Customer Service
1 week ago
Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...
-
Customer Relations Assistant
1 day ago
Johor Bahru, Johor, Malaysia Bright Property Service (M) Sdn Bhd Full time 24,000 - 43,200 per yearNOW WE OPEN VACANCY AT The Raffles SuitesJob DescriptionCollection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.Responsible for creating, updating and keeping of management files.Coordinate with the Project Manager,...
-
Customer Service Relation
2 weeks ago
Johor Bahru, Malaysia JTC CONCEPT SDN BHD Full time**Responsibilities**: - Assist customers with product/service information, pricing, and appointment - Resolve customer complaints and issues efficiently and effectively - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure excellent customer service delivery - Identify and escalate priority...
-
Customer Relations Intern
7 days ago
Johor Bahru, Malaysia Khind Malaysia Full timeRespond promptly and courteously to customer queries and requests via: 1. Walk-in 2. Hotline / Inbound calls 4. Digital communication channels Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel. Update and maintain a reliable service database/system to keep track of...
-
Executive, Customer Relations
2 weeks ago
Johor Bahru, Malaysia EcoWorld Full time**Key Responsibilities**: Customer Relationship Management: - Maintain positive relationships with homeowners by providing excellent service and support throughout their homeownership journey. Vacant Possession (VP) Handover: - Oversee the VP process, including the coordination and handover of keys once the property is ready for occupancy. Customer...
-
Executive, Customer Relations
1 day ago
Johor Bahru, Malaysia ECO WORLD DEVELOPMENT GROUP BERHAD Full time**Location**: Johor Bahru **Job Requirements**: Degree in Land Administration and Development, Real Estate Management, Building Management, or a related field. Excellent communication (verbal and written) and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Good organizational and follow-up skills. Able to work on...
-
Executive, Customer Relations
2 weeks ago
Johor Bahru, Johor, Malaysia ECO WORLD DEVELOPMENT GROUP BERHAD Full time 33,600 per yearLocation:Johor BahruJob Requirements:Degree in Land Administration and Development, Real Estate Management, Building Management, or a related field.Excellent communication (verbal and written) and interpersonal skills.Strong problem-solving and conflict-resolution abilities.Good organizational and follow-up skills.Able to work on weekends.Job...
-
Customer Relations Officer
1 day ago
Johor Bahru, Malaysia REGENAVIE Full time**Role Description** The Customer Relations Officer will be responsible for managing and improving customer relationships to enhance customer satisfaction and loyalty. This role requires excellent communication skills, a proactive approach to problem-solving, and a strong commitment to delivering exceptional customer service. **Responsibilities** -...
-
Customer Relations Executive
2 weeks ago
Johor Bahru, Johor, Malaysia E-NESCOM DESIGNIFY ELEMENTS SDN. BHD. Full time 30,000 - 40,000 per yearJOB DESCRIPTION:Well knowledge about company product or service− guide the customer to reach a deal.To communicate with customer thru to promote sales through networks chat.Respond to telephone inquiries and Internet inquiries; Handle order through website and phone.(Liang, Souper Tang, YS) Own website,Shoppe, Lazada, Facebook, WhatsApp.Arrange shipping...