Live Chat Consultant

We're seeking a friendly and customer-focused **Digital Live Chat Consultant** to provide real-time support, resolve issues efficiently, and enhance the digital customer experience. As the first point of contact, you'll deliver high-quality service and represent our brand with professionalism and care. **Key Responsibilities**: - **Live Chat Support**:...

**Role Overview** Be part of a dynamic team supporting global users in **crypto, forex, and trading platforms,**all via **live chat**. Just real-time solutions for real users across **Asia, Europe, the U.S., and China**. Whether you’re a seasoned CX agent or a bright, fintech-savvy graduate, we’ll train you, support you, and set you up for...

**Job Description ~ CPD E-Beauty advisor (livechat)** **_Main task & Responsibility : _** 1. Responds to consumers queries in Live Chat 2. Answer consumers questions on Brand/Products, convert and upsell 3. Proactively engage with customers 4. Incentivizes consumers to leave rating and review 5. Able to talk with online consumers vs in person Experience...

Job Responsibilities:Respond to customer inquiries and resolve concerns efficiently through live chat, ensuring prompt and accurate responses in line with company standards.Provide expert assistance on various Banking and Cards products, services, and account-related inquiries.Manage multiple chat interactions simultaneously, maintaining high-quality and...

We are looking for a **TikTok Live Host** who is confident, talkative, and able to create an engaging and entertaining environment during live streaming sessions. You will **interact with viewers**, **initiate conversations**, and encourage the audience to participate and send virtual gifts. You will **not be dancing or performing**—your focus is on...

About the role This is a full-time customer service role based in Malaysia and offering hybrid arrangement. You will be responsible for providing excellent customer service through live chat and email channels, assisting customers with a variety of queries and requests. No prior experience is required as full training will be

Mandarin speakers - Provide prompt and professional responses to customer inquiries via live chat. - Assist clients with account-related questions, trading platforms, and market updates. - Educate users on products, services, and industry trends. - Escalate complex issues to the relevant departments when necessary. - Maintain a high level of customer...

**Job Descriptions**: - Responding to the users' or clients’ inquiries via live chat. Job Requirements: - Good and professional call etiquettes - Proficient in English & BM. Mandarin is an added advantage - Must have a stable Wi-Fi connection (WFH) - Willing to work during weekends **Job Types**: Full-time, Contract **Salary**: RM1,500.00 - RM1,800.00...

**About Us**: At SRG Asia Pacific Sdn Bhd, we are a leading player in the digital customer service industry, known for our cutting-edge solutions and a commitment to excellence. We’re currently expanding our team and are looking for enthusiastic and motivated **Digital Live Chat Experts** to provide exceptional customer service to our valued clients. If...

Executive, Live Chat **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities** - Proactively highlight and escalate customer feedback to relevant departments, ensuring timely and quality responses to enhance customer satisfaction. - Understand the key processes while recommending effective solutions to...