Customer Service Support Executive

2 weeks ago

Shah Alam, Malaysia Diksha Technologies Sdn Bhd Full time

**Job Title**: Customer Service Support Executive

**Location**: Ara Damansara, Petaling Jaya, Selangor

**Job Type**: Permanent Position

Anyone willing to join have 0 experience can apply, but should have good communication skills.

**Experience Level**: 0-2 Years

**Eligibility**: Local Malaysians Only

Position Overview

We are seeking a motivated and enthusiastic **Customer Service Support Executive** to join our team in Ara Damansara, Petaling Jaya. This role is ideal for recent graduates or individuals with up to 2 years of experience in customer service. You will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience.

Key Responsibilities
- Assist customers with product information, order status, and troubleshooting issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues and enhance service delivery.
- Provide feedback on customer interactions to help improve processes and services.
- Participate in training sessions to enhance product knowledge and customer service skills.

**Qualifications**:

- **Education**: Minimum SPM or equivalent; diploma or degree in any field is an advantage.
- **Experience**: 0-2 years of experience in customer service or related fields.
- **Skills**:

- Strong communication skills in English and Bahasa Malaysia (both written and verbal).
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to handle customer inquiries with patience and empathy.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for career advancement and professional development.
- Friendly and supportive work environment.
- Health and wellness benefits.

**Job Types**: Full-time, Permanent

Pay: Up to RM2,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

  • Customer Service

    4 days ago

    Shah Alam, Malaysia Executive Compass Full time

    **Responsibilities**: - Establish strategic relationship with customer - Support customer's day-to-day operation and shipments - Collaborate and coordinate with cross functional teams on project managements - Review new products from customers and liaise with cross functional teams to ensure system and process is setup and released for Operations support. -...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time

    **JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

  • Customer Service

    4 days ago

    Shah Alam, Malaysia Cxl executive Full time

    **Position**: Customer Service Professional (Immediate Hiring) **Intake Date : 09 December 2024** **Working Location**: Shah Alam (Nearby Subang Jaya LRT Station) **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 10 am -7.30 PM ( break 1 hour ) **Basic Salary**: RM 2400 **JOB DESCRIPTIONS**: - To attend / answer incoming Chat from...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Malaysia Tempgirl Full time

    **Responsibilities**: **Position title** Customer Service Executive **Description** - The Case Coordinator is expected to facilitae the smooth execution of a case by performing a range of operational and administrative duties. - (Liaision with Customers, clinics and healthcare centres). **Responsibilities** - Obtains customer information by answering calls...

  • Customer Service Executive

    2 days ago

    Shah Alam, Selangor, Malaysia Elitez Pte Ltd Full time 20,000 - 27,000 per year

    Customer Service Executive - Airline IndustryJob DescriptionAssist passengers via phone, email, and at service counters with general flight inquiries.Support check-in, boarding, and arrival processes.Handle customer issues and provide solutions professionally.Coordinate with internal teams to ensure smooth passenger service.Manage requests such as special...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Malaysia Premier Calibration Sdn Bhd Full time

    **Customer Service & Sales Support Executive**: - Answering and handling customers' inquiries. - Prepare quotations within lead time and follow up on time. - Process sales order and related documents. - Follow up on new and existing customers to assure repeat sales. - Follow up delivery schedules with suppliers. - Planning, coordinating and preparing a site...

  • Customer Service Executive

    4 days ago

    Shah Alam, Malaysia Freight Mark Global Services Sdn Bhd Full time

    **Customer Service Executive** is responsible for managing end-to-end import logistics, including shipment coordination, customs compliance, and documentation. Ensures cost control, timely delivery, and smooth communication between suppliers, logistics providers, and internal stakeholders. **Responsibilities**: - Prepare and provide accurate, competitive...

  • Customer Service Executive

    4 hours ago

    Shah Alam, Selangor, Malaysia MSU MEDICAL CENTRE Full time 24,000 - 36,000 per year

    MSU Medical Centre is seeking a dedicated and resilient Customer Service Executive to deliver exceptional service and ensure a positive experience for every patient and visitor. The ideal candidate has strong communication skills, a warm personality, and the ability to handle challenges with professionalism and empathy.Key Responsibilities:Provide frontline...

  • Technical Support Engineer

    4 hours ago

    Shah Alam, Selangor, Malaysia Carleton Executive Search Full time 30,000 - 60,000 per year

    JOB PURPOSEA. Responsible for the installation, calibration, testing, and maintenance of Topcon Machine Control systems and Topcon Agriculture systemsB. Handle troubleshooting, testing, and on-site support for customers and dealers.CORE JOB DUTIESA. Carry out repairing and maintenance in compliance to standards set by supervisorB. Ensure service jobs are...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...