Relationship Manager

1 day ago

Kota Kinabalu, Sabah, Malaysia AFFIN Group Full time 60,000 - 120,000 per year
Create your future with Affin ​​You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.

Job Description

JOB PURPOSE

Achieve assigned KPIs and wealth targets through proactive sales activities such as acquiring new customers, deepening existing relationships, and cross-selling wealth solutions like Bancassurance/Takaful and cash management. It involves growing deposits and fee-based income, enhancing customer stickiness, and consistently analyzing portfolios to identify upselling opportunities. Building and maintaining strong customer relationships to ensure satisfaction and a positive experience is key.

JOB RESPONSIBILITIES

Assist Team Lead & Head, Business Wealth Sales in:

Sales Management

  • Responsible for the overall sales activities of acquiring new customers and retaining existing assigned high-value non-borrowing & borrowing business customers by:

1) Achieving the assigned deposit growth and fee-based income target

2) Aggressively cross-selling Enterprise Banking wealth solution, cash

management solutions and other banking solutions.

3) Reaching out to potential business sectors and generate sustainable

and quality inflow of potential leads.

  • Work closely with the team leads to engages relevant stakeholders in all marketing, business and promotional activities in ensuring effective and quality sales and service standard.

  • Manage sales processes to ensure compliance to Bank prescribed level of service standards.

  • Provide support and assistance to other Departments/Divisions within the Bank with matters relating to the assigned segment.

  • Ensure timely submission of sales performance related report.

  • Maintains high compliance and sales discipline benchmark in accordance to Bank's and regulatory guidelines.

Client Relationship Management

  • Conduct regular visits and meetings with top customers of the assigned customer base to enhance banker-customer relationship ultimately to ensure better service quality.

  • Contributes suggestions on customer retention strategies and programs.

  • Participates in all product development and customer engagement activities for cash management and business wealth for the targeted segment.

  • Attend to all customer-related feedback in ensuring prompt service recovery if any.

  • Undertake additional responsibilities assigned by immediate superior when required.

JOB REQUIREMENTS

  • Education qualification: Diploma/ Degree holder

  • More than 2 years' experience as relationship manager. Proven good performance track records

  • Outgoing personality won't be shy to meet new clients and existing to bank clients

  • Aggressive and performance driven personality

  • Able to work independently and travel domestically

  • Preferably to be able to converse in multilanguage/ dialects

  • Possess following mandated insurance license by the division:

a) PCEIA Life & General
b) Family & General Takaful
c) CEILI
d) IPPC & FIMM (as and when required by the Division)

  • Relationship Manager

    1 day ago

    Kota Kinabalu, Sabah, Malaysia AFFIN Group Full time 60,000 - 120,000 per year

    *Create your future with Affin You too can make a difference.*Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job DescriptionJOB PURPOSEAchieve assigned KPIs and wealth targets through proactive sales activities such...

  • Priority Relationship Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia AmBank Group Full time 80,000 - 120,000 per year

    Company DescriptionAmBank Group is a leading financial services group in Malaysia with over 50 years of expertise. Serving over three million individual and corporate customers, AmBank Group provides a wide range of services including wholesale, business, and retail banking, as well as investment banking and related financial services. The company is a...

  • Account Manager

    1 day ago

    Kota Kinabalu, Sabah, Malaysia Ricoh (Malaysia) Sdn Bhd Full time 40,000 - 80,000 per year

    Company DescriptionRicoh (Malaysia) Sdn. Bhd. aims to be a leading business unit in document management solutions, prioritizing customer satisfaction and sustainable development. The company focuses on improving the effectiveness of its Integration Management System and the quality of its products and services. Ricoh Malaysia is dedicated to raising quality...

  • Sales Manager

    1 day ago

    Kota Kinabalu, Sabah, Malaysia Traverse Tours Sdn Bhd Full time 80,000 - 120,000 per year

    Key Responsibilities: Sales Leadership: Lead and motivate the sales team to achieve individual and team sales targets. Strategic Planning: Develop and implement sales strategies, objectives, and plans to drive company growth and profitability. Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders,...

  • General Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hak Teknik Sdn Bhd Full time 120,000 - 240,000 per year

    Company DescriptionHak Teknik Sdn Bhd is a Malaysian company that provides comprehensive Oil & Gas services, specializing in Catering, Vessel Chartering, and Repair & Maintenance Services. With over three decades of industry experience, our clients include notable companies such as E&P O&M Services Sdn Bhd, Petrofac (Malaysia) Limited, and Sapura Energy....

  • Marketing Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Decrypt Coffee Roaster Full time 48,000 - 60,000 per year

    Job Summary:The Marketing Manager is responsible for developing, implementing, and managing marketing strategies that drive brand awareness, customer engagement, and sales growth.This role involves overseeing campaigns, managing the marketing team, analyzing market trends, and ensuring that all marketing activities align with the company's goals and brand...

  • Sales Manager

    1 day ago

    Kota Kinabalu, Sabah, Malaysia Borneo Powder Coating Sdn Bhd Full time 120,000 - 240,000 per year

    The Role We are seeking an experienced Sales Manager to join our team at Borneo Powder Coating Sdn Bhd in Kota Kinabalu, Sabah. As our Sales Manager, you will be responsible for leading and driving our sales efforts, ensuring we meet and exceed our revenue targets. This is a full-time position that offers excellent opportunities for career growth within our...

  • branch manager

    1 day ago

    Kota Kinabalu, Sabah, Malaysia UNIMECH ENGINEERING (M) SDN. BHD. Full time 60,000 - 120,000 per year

    Unimech Engineering (M) Sdn. Bhd. is a wholly owned subsidiary of Unimech Group Berhad which is a company listed on the Main Market of Bursa Malaysia. As an integrated supplier of valves, fittings and instrumentation solutions, we serve a broad spectrum of industries through our network of member companies located across Malaysia, Singapore, China,...

  • Manager - Business & Corporate Banking - (SME Area Manager)

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hong Leong Bank Full time 90,000 - 120,000 per year

    If you are looking to excel and make a difference, take a closer look at us…Functional (job responsibilities)Manage and lead CBMs to achieve targets and KRAs;Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and direction in order to achieve targets;Manage sales performance and closely track...

  • sales manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia BH PACKAGING SUPPLIES SDN. BHD Full time 80,000 - 120,000 per year

    Salary & Benefits:Basic Salary: RM4,000 and above (based on experience)Commission: Up to 4%Monthly Allowance ProvidedPerformance-Based Monthly IncentivesAnnual Profit-Sharing Pool (Bonus)Key Responsibilities:Sales Strategy & PlanningDevelop and execute strategic sales plans to achieve corporate sales targets.Analyze sales data and market trends to identify...