Assistant Manager-Property Management

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia 905f196b-eb35-43fc-a336-0f0604126d66 Full time 60,000 - 120,000 per year

About the Job

Join us at Eastern & Oriental Berhad to shape refined living experiences and inspiring spaces.  We welcome you to contribute to our legacy of exceptional, timeless addresses.  Apply now for a career in Property Management with us, where your drive meets endless possibilities.

The position is based in our KL Office in Malaysia.

Responsibilities

  • Attend to owners' feedback professionally in compliance with E&O's service standards and provide reasonable alternatives in resolving customers' feedback
  • Monitor and organise the documentation on all building defects (including reports and photos), working in collaboration with departments and contractors to ensure timely completion
  • Initiate handover preparations and conduct random pre-handover inspections prior to the formal handover
  • Organise Pre-VP (Vacant Possession) briefings with contractors to resolve any handover and defect liability period (DLP) issues
  • Establish procedures for opening and closing defect lists, ensuring timely submissions of the Property Management team for smooth, error-free transitions and progress tracking
  • Establish strong relationship with local authorities and maintain good rapport with owners/tenants/residents
  • Monitor and check compliance to Strata Management Act, Strata Title Act, Building and Common Property Act with Building By-Laws/ Tenant's Handbook.

Qualifications

  • Bachelor Degree in Building and Facilities Management, Property Management or related field
  • At least 4 years solid experience in managing high rise facilities and customer service in property industry with experience in defects rectification an advantage
  • Knowledge on building defects
  • Well versed in the Building Maintenance and Strata Management Act
  • Able to work independently, possess initiative, strong interpersonal and communication skills

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