Admin cum Assistant Teacher

1 week ago

Johor Bahru, Johor, Malaysia Brain Wellness Sdn Bhd Full time

  1. Customer Service & Client Engagement

  2. Provide information on Brain Wellness services and guide clients through registration and assessment procedures.

  3. Build and maintain positive relationships with students, parents, and clients.
  4. Provide feedback, advice, and progress updates to parents regarding their child's training journey.

  5. Follow up with new clients to schedule assessments, training sessions, and handle payment coordination.

  6. Brain Assessment & Training Support

  7. Guide clients through the EEG brain assessment process, ensuring comfort and accuracy.

  8. Assist students in completing neurofeedback training sessions safely and effectively.
  9. Monitor and record students' progress, attendance, and any changes in training routines.

  10. Ensure training equipment and rooms are clean, organized, and ready for use.

  11. Administrative Duties

  12. Handle daily correspondence, report preparation, and necessary documentation related to brain tests and training programs.

  13. Manage updates such as public holiday notifications and greetings to customers via messages or social media.
  14. Prepare, maintain, and file all student records including new enrolments, attendance, and discontinued students.
  15. Coordinate report preparation and account creation for new students and brain assessment results.

  16. Support centre operations, including event coordination and ad-hoc administrative tasks.

  17. Accounting & Reporting

  18. Collect and record payments accurately in the AutoCount system.

  19. Maintain financial records and update relevant files or systems.
  20. Track outstanding payments, send reminders, and report collection status to the Centre Manager.

  21. Prepare monthly financial reports and submit them to management.

  22. Event Coordination & Outreach

  23. Assist in planning, preparation, and execution of seminars, workshops, roadshows, and outdoor or indoor events.

  24. Support promotional activities and customer engagement initiatives.

Job Type: Full-time

Pay: From RM2,800.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Are you computer literate? Experience in Ms-Excel, Powerpoint, Ms-Word and Canva
  • The working location is at Uda Utama JB (near Taman Perling, Nusa Bestari, Sutera Utama, Skudai)

Education:

  • STM/STPM (Required)

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