Dining Reservation Agent

Manage bookings: Handle incoming and outgoing reservations via phone, email, and online platforms for services like hotels, travel, or events.Provide customer service: Answer inquiries about availability, pricing, and services; handle complaints and resolve issues promptly.Process payments: Handle payments, including advance deposits and credit card...

· To ensure to set the correct selling strategy / price and the room type availability must be kept accurate – highlighting any potential obstacles to occupancy immediately to the Front Office Manager and Hotel Manager.· Handling incoming reservations via telephone, email or fax and converting enquiries into bookings by positively selling and promoting...

Key Responsibilities·       Ensure guests receive outstanding service aligned with Japanese hospitality standards.·       Greet and interact with customers professionally, handling inquiries and complaints promptly.·       Monitor dining areas to ensure comfort, cleanliness, and proper table turnover.·       Supervise daily...

Job Title: Service CrewJob Summary:We are seeking a friendly Service crew who is fluent in English to join our team. The ideal candidate will be responsible for greeting and seating guests, managing reservations, and ensuring a welcoming dining experience. This role is perfect for someone with excellent communication skills, a warm personality, and a passion...

Company DescriptionSunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline...

We're an award-winning retail developer specializing in creating lifestyle malls catering to everyone from urban youths to families. Each of our malls is designed with a one-stop concept, featuring great shopping, sumptuous dining and family entertainment, all in one place. This concept has been a great success. Our malls are visited by both locals and...

The purpose of the Claims Adjuster role is to settle claims within authority as efficiently as is possible. This will include the technical assessment of claims and the formation and implementation of strategies, to bring the claims to swift resolution. The role will involve adherence with all operational procedures and adopting a settlement strategy. The...

As the CRM Manager for Oriental Group's Cuisine Club (OCC), you will be the strategic and operational lead for our customer relationship initiatives, driving engagement, loyalty, and lifetime value across all touchpoints. You will design, manage, and optimize the Cuisine Club membership experience — from onboarding and tier benefits to data-driven...

Job Description:Stock EnquiryRespond to customer enquiries on product availability in a timely manner.Propose suitable replacement or substitute products when items are unavailable.Order ProcessingEnter and process purchase orders in SAP with correct pricing and details.Coordinate loading plans and propose quantity adjustments for optimal container...

Overview: Qualifications: **JOB REQUIREMENTS** - Proven experience as hotel reservation agent, concierge, or experience in customer service role is an advantage. - Proficient in English; multilingual is strongly preferred. - Excellent communication skills, both verbal and written. - Polite and confident with a great deal of patience. - Customer centric...

**LOCATION**:5 STAR HOTEL, PETALING JAYA** **SALARY: RM2,000 - RM2,500** **FRESH GRAD ARE WELCOME TO APPLY** We are seeking a polished and friendly Hostess to join our team at our prestigious 5-star hotel. The Hostess will be responsible for creating a welcoming atmosphere for guests, managing reservations, and ensuring a seamless dining experience. **Key...

1. The hostess schedules table reservations for guests in advance and usher guest to the table. Hostesses often have to make decisions about where a group will sit in the Bar. 2. The hostess directs and instructs the dining room personnel on customer needs to ensure Customers receive fast and quality service from the moment guest arrive. 3. Hostesses...

Welcome guests to the venue - Provide accurate wait times and monitor waiting lists - Manage reservations - Escort customers to assigned dining or bar areas - Provide menus and announce Waiter/Waitress’s name - Greet customers upon their departure - Coordinate with wait staff about available seating options - Maintain a clean reception area - Cater to...

Addresses issues, inquiries and complaints providing an update and/or resolution by phone or through written correspondence, all within 24 - 48 hours. - Reviews exceptions to policy with resolution which makes good business sense, are within established guidelines and in line with our business practices; must have prior approval by Supervisor, SME, Revenue...

A team player - Handling the cashier, take order and online orders - Ensure safety, cleanliness and hygiene standards are maintained at all time at workstation and of outlet. - Follow all relevant health department regulations - Maintains a friendly, pleasant and neat image to guests. - Always check personal hygiene and be well-groomed in appearance -...

Welcome guests to the venue - Provide accurate wait times and monitor waiting lists - Manage reservations - Escort customers to assigned dining or bar areas - Provide menus and announce Waiter/Waitress’s name - Greet customers upon their departure - Coordinate with wait staff about available seating options - Maintain a clean reception area - Cater to...

**Company Description** **Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city...

Job description We are looking for a Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Receptionist responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Hiring a restaurant supervisor for a new Pizza restaurant (Non -halal) Location: Kelana Jaya (opposite paradigm mall) Salary range of RM 2500 - RM 2800 (based on previous experience & performance) Working hours: 5.5 days - Wednesday to Sunday, afternoon shift 1pm - 11pm, Tuesday 1/2 day Meals will be provided EPF/Socso for Msian staff will be...