Senior Business Development Specialist

2 weeks ago

Shah Alam, Selangor, Malaysia RAZER MERCHANT SERVICES SDN. BHD. Full time 60,000 - 180,000 per year

The Senior Business Development Specialist is responsible for driving business growth by identifying and securing new opportunities—with a strong emphasis on government and government-linked agencies (GLAs)—while nurturing strategic client relationships. This role involves leading outreach to public sector clients, developing tailored proposals, and collaborating closely with the Business Development Manager (BDM) or Head of Department (HOD) to achieve revenue and growth targets.

Key Responsibilities

  1. Market Research & Opportunity Identification

  2. Conduct in-depth market research to identify potential clients, with a focus on government and GLA opportunities.

  3. Monitor public sector tenders, RFPs, and digitalization initiatives to position Fiuu as a preferred partner.

  4. Maintain and expand a pipeline of high-value leads within the government ecosystem.

  5. Client Acquisition & Support

  6. Proactively engage potential clients—especially within government and GLAs—through structured outreach, networking events, and relationship-building activities.

  7. Lead the preparation of tailored pitches, presentations, and proposals for the public sector.

  8. Represent Fiuu in client meetings and post-engagement follow-ups.

  9. Client Relationship Management

  10. Maintain and strengthen relationships with existing clients, ensuring high satisfaction and identifying upselling or cross-selling opportunities.

  11. Serve as a primary point of contact for government accounts, ensuring compliance and alignment with public sector requirements.

  12. Proposal & Contract Support

  13. Develop and draft comprehensive proposals, quotes, and contract documents, ensuring they meet public sector procurement standards.

  14. Support negotiation processes under the guidance of the BDM/HOD, with attention to government regulatory and compliance frameworks.

  15. Coordination & Operational Support

  16. Collaborate with internal Tech, Ops, and Support teams to deliver solutions that meet public sector client needs.

  17. Maintain accurate records of client interactions and opportunity status in the CRM.

  18. Reporting & Performance Tracking

  19. Track and report on business development activities—especially related to government deals—including lead conversion and pipeline progress.

  20. Assist in preparing performance updates for management, highlighting achievements and areas for improvement.

Key Competencies

  • Proven ability to engage and negotiate with government or GLA stakeholders.
  • Strong research, analytical, and strategic thinking skills.
  • Excellent communication, presentation, and interpersonal abilities.
  • Ability to navigate public sector procurement and compliance requirements.
  • Self-motivated, organized, and results-driven.
  • Proficiency in CRM software and Microsoft Office Suite.

Qualifications & Experience

  • Diploma/Bachelor's degree in Business, Marketing, or a related field.
  • 3–5 years of experience in business development or sales, with a demonstrated track record of securing deals within the government or GLA sector.
  • Experience in lead generation, proposal development, and client acquisition—preferably with exposure to public sector sales cycles.
  • Understanding of government tender processes, regulations, and digital transformation initiatives is highly desirable.

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