Service Coordinator

Key ResponsibilitiesServe as the main point of contact for customer inquiries via phone, email, and in person.Coordinate and follow up on customer orders, requests, and service issues to ensure timely resolution.Maintain accurate records of customer interactions, transactions, and feedback.Work closely with sales, logistics, and operations teams to ensure...

KJ Xpress Sdn Bhd is a logistics company specialising in bulk cement transportation and delivery services. We operate 24/7, coordinating closely with drivers and clients to ensure smooth, reliable, and timely operations. With a strong focus on safety, efficiency, and customer satisfaction, we manage end to end logistics for bulk cement movement from order...

What you'll be doingMarketing Order Processing.Logistic and Delivery Coordination.Stock Monitoring.Providing accurate information and assistance to customers regarding company products, orders and services.To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.To collaborate with...

Job Responsibilities:● Welcome and assist customers in a friendly and professional manner.● Ensure the reception area is always tidy and well-stocked with necessary stationery and materials.● Serve customers' delivery, packing, and shipping needs efficiently.● Receive customer orders and coordinate with drivers for pick-up.● Monitor and ensure...

Team Management: Oversee daily operations, manage staff schedules, delegate tasks, and set clear goals for the teamGuidance and Training: Train, mentor, and support team members, helping them develop their skills and achieve their potential.Communication: Act as a link between employees and senior management, relaying information and ensuring company...

Key ResponsibilitiesCommunicate with customers (local & China-based) via phone, email, and messaging platformsProvide accurate product information and professional assistanceHandle inquiries, complaints, and service requests in a timely mannerRecommend suitable products/services based on customer needsAchieve monthly sales targets and support overall team...

Customer Service Intern – Be the Voice That Shapes Exceptional Customer ExperiencesAt Foodabox Dot Com Sdn. Bhd., we're redefining what it means to deliver excellent customer experience in the sustainable packaging industry. As we continue growing rapidly, we need energetic, people-centered individuals who are passionate about helping customers, solving...

Location: Rawang, SelangorSalary: RM2,500 – RM3,200 per month + Performance BonusWorking Hours: Monday – Friday, 9 AM – 5 PMWhy Join UsCompetitive base salary with performance incentivesStable, full-time position with regular working hoursClean, air-conditioned, and comfortable workspaceGreat learning opportunities in e-commerce operationsLong-term...

Job ScopeThe Admin Assistant plays a key supporting role in ensuring the smooth day-to-day operations of the office and acts as the first point of contact for visitors and callers. This position involves a blend of administrative, clerical, and front-desk duties.Key Responsibilities1. Front Desk DutiesGreet and attend to walk-in visitors, clients, and...

1. Human Resource Management· Assist in the recruitment process, including job posting, interview scheduling, and reference checks.· Prepare employment letters, contracts, and staff records in compliance with company policies and statutory requirements.2. Payroll & Compensation· Prepare and process monthly payroll accurately and timely, including...