Sales cum Customer Service Executive

1 week ago


Rawang, Selangor, Malaysia ACESTAHL HOLDINGS SDN BHD Full time 30,000 - 60,000 per year

Key Responsibilities

  • Communicate with customers (local & China-based) via phone, email, and messaging platforms
  • Provide accurate product information and professional assistance
  • Handle inquiries, complaints, and service requests in a timely manner
  • Recommend suitable products/services based on customer needs
  • Achieve monthly sales targets and support overall team performance
  • Maintain proper records of customer interactions and sales activities
  • Build and strengthen customer relationships to encourage repeat business
  • Coordinate with internal teams for smooth order processing and after-sales service

Requirements

  • Able to speak and read Mandarin (to communicate with China-based customers)
  • Experience in sales or customer service is an advantage
  • Good communication and interpersonal skills
  • Customer-focused, patient, and professional
  • Self-motivated, target-driven, and able to work in a fast-paced environment
  • Basic computer skills.

Job Type: Full-time

Pay: RM1, RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person



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