Sales cum Customer Service Executive
1 week ago
Key Responsibilities
- Communicate with customers (local & China-based) via phone, email, and messaging platforms
- Provide accurate product information and professional assistance
- Handle inquiries, complaints, and service requests in a timely manner
- Recommend suitable products/services based on customer needs
- Achieve monthly sales targets and support overall team performance
- Maintain proper records of customer interactions and sales activities
- Build and strengthen customer relationships to encourage repeat business
- Coordinate with internal teams for smooth order processing and after-sales service
Requirements
- Able to speak and read Mandarin (to communicate with China-based customers)
- Experience in sales or customer service is an advantage
- Good communication and interpersonal skills
- Customer-focused, patient, and professional
- Self-motivated, target-driven, and able to work in a fast-paced environment
- Basic computer skills.
Job Type: Full-time
Pay: RM1, RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person
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