Chief / Head Human Resources

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Private Searches - Kuala Lumpur Full time 200,000 - 250,000 per year

Job Title:
Chief People Officer (CPO)

Department:
Human Capital / People & Culture

Reports To:
President & Chief Executive Officer (PCEO)

Location:
Kuala Lumpur, Malaysia

Role Purpose:

The Chief People Officer (CPO) is responsible for shaping and executing the overall people and culture strategy of the financial institution. As a member of the Executive Management Team, the CPO provides strategic leadership and direction across all aspects of human capital management — ensuring alignment between people, culture, business performance, and regulatory expectations. The role is accountable for building a strong organizational culture, an agile workforce, and a sustainable leadership pipeline to support the institution's long-term growth.

Key Responsibilities:

  • Strategic People Leadership:
    Lead the formulation and execution of the financial institution's Human Capital strategy covering talent acquisition, learning and development, performance management, total rewards, employee relations, and workforce planning.
  • Organization & Workforce Development:
    Drive organizational effectiveness, leadership capability, and succession planning to ensure future readiness and business continuity.
  • Employee Experience & Culture:
    Foster an inclusive, engaging, and performance-driven culture that aligns with the institution's values, vision, and purpose.
  • Total Rewards & Recognition:
    Oversee competitive and equitable compensation, benefits, and recognition frameworks that attract, retain, and motivate high-performing talent.
  • Industrial & Employee Relations:
    Ensure a balanced and constructive industrial relations climate through effective union engagement, grievance management, and compliance with labor laws.
  • Governance, Risk & Compliance:
    Uphold HR governance and regulatory compliance, ensuring alignment with policies, procedures, and frameworks such as BNM guidelines, Employment Act, PDPA, and internal risk management systems.
  • Digital & Data-Driven HR:
    Advance digital transformation in HR, leveraging analytics, automation, and technology to improve decision-making and employee experience.
  • Leadership & Stakeholder Management:
    Serve as a trusted advisor to the CEO, Board, and senior leadership on all people-related matters including organizational design, succession, and workforce risk.

Qualifications & Experience:

  • Bachelor's or Master's Degree in Human Resources, Business Administration, or a related discipline.
  • Minimum 20 years of progressive HR leadership experience, preferably in a financial institution or regulated industry.
  • Proven track record in strategic HR leadership, organizational transformation, and regulatory governance.
  • Deep understanding of employment legislation, regulatory frameworks (BNM, MEF, PDPA, AMLA), and HR best practices.


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