Jobs: call centre operator

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

**Position : Call Centre Rep** **Company background: Oil and Gas Industry** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

RESPONSIBILITIES: - Remind and follow up with customers on their overdue accounts. - Good negotiation skills on repayment methods. - Able to converse fluently in Bahasa and English. - Ability to communicate in other languages will be an added advantage. - Be tackful and able to handle customers at all levels. - Be alert and manage professionalism while...

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking...

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking...

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

**SYARAT-SYARAT KELAYAKAN**: - Warganegara Malaysia & Penduduk tetap Malaysia - Minima SPM (Jika GAGAL SPM bawa SLIP SPM sebagai bukti ya) Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak ada salah satu documents tersebut,...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. CTIC is an experienced credit collection and management firm. We have more than a decade experience in tracking defaulters since our establishment...

Responsibilities: - Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever necessary - Appointment reminder...

Senior Officer, Call Centre, Retail Operations Posting Date: 01-Jun-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Senior Officer, Call Centre - Retail Operations Posting Date: 31-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

Job DescriptionManaging the Information Counter:To assist customers with enquiries and provide accurate information as well as activities happening in the centre.To manage all Family Friendly Services e.g. maintain the hygiene of, Power Scooter, Wheelchair, Baby stroller, etc.To ensure that all customer / tenant complaint is addressed to relevant department....

Work with inter-departments to resolve customers’ enquiries - Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score - Issue Letter of Guarantees for patients - Book medical appointments on behalf of clients - Perform any other administrative function whenever required **Requirements**: - Good...

Work with inter-departments to resolve customers’ enquiries - Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score - Issue Letter of Guarantees for patients - Book medical appointments on behalf of clients - Perform any other administrative function whenever required **Requirements**: - Good...