Mandarin Customer Service Executive

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA. ...

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA. ...

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...

Together in a team, you will involve in full set accounts and month end closing on time for report submission through SAP Accounting System. Ensure day to day accounting functions such as accounts payable, accounts receivable, cash management, journal and general ledger functions are performed in an effective manner. A Diploma or Bachelor’s...

Together in a team, you will involve in full set accounts and month end closing on time for report submission through SAP Accounting System. Ensure day to day accounting functions such as accounts payable, accounts receivable, cash management, journal and general ledger functions are performed in an effective manner. A Diploma or Bachelor’s...

Responsibilities Provides a wide range of support services for all level of staffs (Sales & Services) Strong communication skills via phone, email and in-person Excellent organizational skills with an ability to think proactively and prioritize work Process relevant reports (perform data analysis / data interpretation) Manage general administrative duties...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** **and Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

Greetings Everyone, We are currently looking to Hire Customer Service Executives in the banking industry based in **PJ**! **Core Responsibilities** - To ensure efficient problem and complaint resolution - To cross-sell additional Bank products and service - Processing payment and client information - Identify and escalate priority issues through proper...

**CUSTOMER SERVICE EXECUTIVE** **Responsibilities**: - Professionally and accurately handling customers about a product's pricing, brand, or service center details - Maximize opportunities to up sell company products and services in accordance with the Consumer inquiries. - Keep track of client satisfaction surveys and call center database by offering...

Job Vacancy Customer Service Executive Job Descriptions Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person Provides solutions and information to concerns. Preparation and standardization of documentation, reports and proposals given to clients....

Have a good understanding and understanding of the company's productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...

Have a good understanding and understanding of the company’s productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** We are hiring a Customer Service Executive/Planner to join...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:- Provide good customer service promptly.-...

Supporting Country: China Location: Malaysia Vacancy ID: VAC3416 Job Description RESPONSIBILITIES - Manage of all kind orders, ensuring correct quantities, pricing and delivery dates, being the point of contact for customers with routine enquiries and resolve non-routine enquiries.- work closely with the Shared service Center (SSC) for immediate order...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

Job Responsibilities:Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Relations Customer Service Customer Management Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...