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Customer Service Coordinator
1 month ago
Job Responsibilities:Handle Customer phone calls.Handle cases correspondence with customerAct as point of entry on potential claim requestsHandle booking inquiries as per customer’s requestHandle booking amendments received via EmailProcess change of destinationHandle shipment related exceptionsVerify transport exceptions and bill additional costs / fees to customer where applicable. Addresses all necessary communicationAct as point of entry related to VGM exceptionsFollow all the necessary procedures for Special cargo approvalFollow up transshipmentBuild Expertise in all topics related to Export Booking.Follow standard processes and new requirements as communicated by managementComplete all functional HIP training timely Qualifications and TechnicalJob Requirements:University degree or equivalentVery good command of written and spoken EnglishWorking knowledge of MS OfficeAble to work well with others and follow guidelinesReceptive and be able to grasp new ideas and motivate one’s self for personal development
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Donor & Customer Care Coordinator
1 week ago
Malaysia The Salvation Army Malaysia Full timeSales Support / Coordinator Full Time Entry Level Diploma Malaysia | Closing On 17 Jul 2024 Onsite **About Us**: The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination. Today, The Salvation Army in Malaysia has a comprehensive network of...
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Donor & Customer Care Coordinator
6 days ago
Malaysia The Salvation Army Malaysia Full timeSales Support / CoordinatorFull TimeEntry LevelDiplomaMalaysia |Closing On 17 Jul 2024OnsiteAbout Us:The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination.Today, The Salvation Army in Malaysia has a comprehensive network of social services to meet...
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Customer Service Officer
6 days ago
Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full timeResponsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...
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Customer Service Officer
3 weeks ago
Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full timeResponsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...
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Customer Service Manager
7 days ago
Malaysia VYNCKE Full timeVACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...
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Customer Service Officer
3 weeks ago
Kuala Lumpur WP Kuala Lumpur Malaysia 80000 Elite Advance Service Sdn Bhd Full timeResponsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...
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Customer Service Manager
6 days ago
Malaysia VYNCKE Full timeVACANCY LOCATION:MalaysiaThe Customer Service Manager is the customer's contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...
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Customer Service Rep
3 weeks ago
Malaysia Graymont Full time**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...
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Client Service Coordinator
2 months ago
Malaysia Standard Food Solutions Sdn Bhd Full time**Responsibilities**: - Process sales order upon receiving purchase order from customers using company system with accuracy and timeliness. - Communicate with customers with the latest information related to pricing, products and delivery progress. - Coordinate with warehouse and logistics department to monitor timely arrangement of product delivery. -...
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Online Customer Service #FreshThisWeek
2 months ago
Malaysia Seven Friday Event Management Sdn Bhd Full timeResponsibilities:Deliver comprehensive information about products or services to customers.Address inquiries and assist customers effectively with their requirements.Manage and resolve customer complaints efficiently.Uphold a consistently positive, empathetic, and professional demeanor when interacting with customers.Facilitate seamless communication and...
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Customer Service Team Leader
1 month ago
Jalan Wong Ah Fook , Johor Bahru Johor Malaysia Elite Advance Service Sdn Bhd Full timeManage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...
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Customer Service
2 weeks ago
Malaysia Rentokil Full time**Rentokil Initial**: We are looking for a motivated, dynamic Service Planner, also known as **Customer Service & Planner **to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a competitive base...
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Customer Service Rep
6 days ago
Malaysia Graymont Full timeJob Introduction:Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangementsMalaysia - Regional OfficeOur RoleWe are currently recruiting for a Customer Service Representative to be based at our Asia Pacific headquarters in...
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Customer Service Executive
1 month ago
Malaysia IGT Services and Technologies KL Sdn Bhd Full timeSummary :This is a non voice data entry & writing type of customer service or back end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or...
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Customer Service Executive
6 days ago
Malaysia IGT Services and Technologies KL Sdn Bhd Full timeSummary :This is a non voice data entry & writing type of customer service or back end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or...
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Customer Service Executive
3 weeks ago
Malaysia IGT Services and Technologies KL Sdn Bhd Full timeSummary :This is a non voice data entry & writing type of customer service or back end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or...
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Customer Service Assistant Manager
1 week ago
Malaysia PennEngineering Full time**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...
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Customer Service Executive
6 days ago
Malaysia Camfil AB Full timeJob Summary and Key ObjectivesWorking closely with next line of reporting to:Market the company and its products. Secure orders. To ensure all customer order received, verified, processed, acknowledged, confirmed and despatched in a correct and timely manner. Provide technical support to customers. Provide good customer service and attend to customer...
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Representative - Customer Service
1 week ago
Malaysia Orica Full time**About Orica**: At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an...
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Customer Service
2 months ago
Malaysia Talentvis Malaysia Full timeYour roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...