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Cantonese Customer Service
5 months ago
Subang Jaya, Malaysia Customer Service Centre Full time**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...
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Customer Experience Associate
4 weeks ago
Malaysia Customer Connect Malaysia Full timeCustomer Service Representative: Provide exceptional customer experience, resolve issues, and build relationships in a dynamic and supportive environment. We're seeking energetic individuals to join our team and embark on a lifelong journey in learning and growth. As a Customer Service Representative, you'll be an essential part of the journey, and your...
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Malaysia Customer Connect Malaysia Full timeWe're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...
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Contact Centre Service Agent
5 months ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
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Service Advisor
5 months ago
Petaling Jaya, Malaysia BMW Service Centre Full timeResponsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...
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Service Driver
5 months ago
Petaling Jaya, Malaysia BMW Service Centre Full timeJob Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...
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Contact Centre Service Agent
5 months ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
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Contact Centre Service Agent
5 months ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
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Customer Support
5 months ago
Petaling Jaya, Malaysia BMW Service Centre (PJ) Full time**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...
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Customer Service
5 months ago
Petaling Jaya, Malaysia Nuetra Sdn Bhd Full timeJoin our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...
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Customer Service
7 months ago
Petaling Jaya, Malaysia Blue Solutions Sdn Bhd Full time**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...
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Customer-service
5 months ago
Petaling Jaya, Malaysia JOEL & CO Full time**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...
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Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Hisense (Malaysia) Sdn Bhd Full time**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...
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Customer Service
5 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan Bitz (M) Sdn Bhd Full time**Location: Jaya One** **Working time: 9am - 6pm** **Position: Customer Service** **DESCRIPTIONS** - You will be responsible for interacting with customers to handle inquiries, complaints, and feedback in a courteous and professional manner. - You will need to always maintain a positive and helpful attitude, ensuring that the customer feels values and their...
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Customer Service Executive
5 months ago
Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...
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Customer Service
5 months ago
Petaling Jaya, Malaysia EXPLORER VASCO Full timeIdentify and address customer needs, with a goal of total satisfaction - Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers - Meet customer-service department sales targets, generating leads when opportunities arise - Follow company guidelines and procedures for...
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Customer Service
4 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan Synergy Staffing Full time**JOB VACANCY CUSTOMER SERVICE** **COMPANY NAME** : Allan Chan Enterprise **LOCATION** : Menara Amcorp, 11-09, Amcorp Tower, Pusat Perdagangan, 18, Persiaran Barat, 46050 Petaling Jaya, Selangor **POSITION** **:CUSTOMER SERVICE/DATA ENTRY** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **CONTRACT**: 4...
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Customer Service Representative
6 months ago
Selangor, Malaysia Gamers Hideout Full timeOptimize customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records and document customer...
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Customer Service
5 months ago
Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...
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Customer Service
5 months ago
Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...
Customer Service
2 months ago
Provide consultation and advisory service to customer on products and treatments.Making product/ treatment recommendation to customers.Performing customer service by updating customer the balance of credit and obtaining customer’s feedback on the services rendered to them.Handle daily sales including collecting payments, invoicing, settlement, rendered services, profile checking and etc. by using existing system.Assist Branch Manager on achieving sales targets.Monitor stock levels and sales, and re-order items when necessary.Assists Branch Manager in Operations matter i.e. preparing work schedule, managing staff, staff grooming and also others daily operations during absence of Branch Manager.Maintains ambience of the Retails Outlet, ensure the tidiness of the stock shelves and organize sales areas.
At least 2 years working experience in retail (preferably in similar industry)Energetic, a team playerGood complexion with pleasant customer service skillsGood communication and interpersonal skills
Easy access to public transportA variety of incentive schemes availableEmployee discounts on purchases5 days workweek
