Compensation & Benefits Services (Senior Specialist) - Mandarin speaker (supports China market)

3 weeks ago

Kuala Lumpur, Malaysia BASF SE Full time

Objectives of the Position

         

  • Understand business needs and provide best suited support on Compensation and Benefits for assigned Countries in the APAC region.
  • Support respective countries assigned in the region by engaging with the stakeholders, from HRBPs to country C&B teams in Compensation & Benefits matters including data analysis and providing operational support.
  • Support in identifying and implementing process improvements and best practices in the Compensation & Benefits space to ensure smooth implementation and engagement of best practice for respective countries.

 

Main Areas of Responsibilities and Key Activities


Operational Excellence

 

  • Responsible in preparation of data and analysis required to support any Compensation & Benefits initiatives such as performance management, salary budgeting and merit increment cycle, annual benefit renewal program and market benchmarking exercise for countries in APAC region
  • Supports in collating economic indicators, external market practices and data analysis patterns and translates into meaningful indicators for development of any Compensation & Benefits initiatives and proposals to maintain market competitiveness
  •  Key person for job family matching and data submission for all Compensation & Benefits relevant market surveys (for eg: Mercer Remuneration Survey) with the guidance of the Expert
  •  Responsible for renewal and implementation of Compensation & Benefits program such as insurance, Flexible Benefits and Employee Assistance Program by managing, coordinating and following up with vendors, which includes market competitiveness analysis and requirements setting
  • Manages and coordinates with vendors in the Compensation & Benefits are for insurance enquiries, market data purchase, employee assistance program vendors
  • Supports Experts in Global Compensation & Benefits projects through data analysis
  • Supports Country HR for in scope countries in developing communications for Employees and Manager for implementation of Compensation & Benefit programs
  • Supports Experts in Global Compensation & Benefits projects and activities by sharing current processes and studying the impact of new programs and processes to BASF HR systems
  • Provide advise to Country HR based on existing guidelines, policies and practices BASF Corporate Rule Base, labor laws etc for reference 
  • Responsible for all recurring C&B operational activities such as insurance employee movement updates, year end benefits provisioning, processing of C&B vendor related payments, job evaluation request
  • Supports and ensures any C&B tools and systems (for eg: SuccessFactors Compensation Planner, Gambit) implementation and takes into consideration the requirements and interactions with the Payroll & People Data team
  • Provides support to Country HR for utilization of Compensation & Benefits tools and systems (for eg: SuccessFactors Bonus and Compensation Planner, Gambit)
  • Maintains and updates Compensation & Benefits related knowledge management documents and articles on all knowledge sharing platform for onboarding purpose and employee reference (for eg: HR4U)
  • Preparation of salary proposals for permanent transfer, hiring cases and update of C&B tools (proposal templates etc) when required
  • Responsible for data maintenance in SAPHR or SuccessFactors for Compensation & Benefits information such as Regional Specialist Track or Global Expert Track status
  • Reviews any compensation and performance data upload for salary reviews cycles

 

Service Engagement

 

  • Daily monitoring of inquiry management for Compensation & Benefits enquiries to ensure high level of responsiveness on ticketing system
  • Provide Compensation & Benefits inquiry support to employees via HR4U / CRM 
  • Support the Analysts should there be an escalation of Compensation & Benefits matters that require clarification and further in- depth engagement.
  • Stay updated with Compensation & Benefits practices and is able to refer Country HR and Regional HR Business Partners to readily available Compensation & Benefits policies and practices within BASF
  • Play an active role in supporting the Expert in managing requests from Country HR and Regional HR Business Partner
  • Guides Country Compensation & Benefits Experts in access management through Gambit

 

Team Collaboration

  • Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process.
  • Contribute positively to a knowledge sharing environment through generously provide guidance and sharing knowledge with others. Guides and trains junior team members.  
     

Job Requirements 


Education   

 

  • Relevant tertiary qualifications: Degree with HR focus as a bonus

 

Working Experience 

   

•    Minimum 6 years of related HR working experiences in strategic Compensation & Benefits and experience in operational C&B area as well.
•    Experience in relevant country statutory preferred
•    Working knowledge around Rewards programs and system.  

 

Technical & Professional Knowledge

  

  • Demonstrates a high level of proficiency in language and culture of the supported country/location.
  • Have an acceptable understanding of HR principals and/or Employee Laws of the supported country/location.
  • Strong processing skills and analytical abilities 
  • Service mindset with strong interpersonal and communications skills.
  • Functional knowledge and skills in using Microsoft application i.e. Words, Excel, Power Poin

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