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Customer Service/success Manager
2 weeks ago
If you're passionate about delivering exceptional after-sales support, handling customer queries seamlessly, and ensuring a smooth customer experience,
we want you.
What we have for you?
- Working with a established & wellknown brand
- 5 days work per week (enjoy worklife balance)
- Modern work space & secure parking space
- Work location: Johor Bahru
Job Scope:
- Deliver highquality aftersales support, promptly addressing customer queries and needs.
- Direct customer requests to the designated resource and follow up on interactions.
- Utilize inhouse systems for updating key collections and defects tracking.
- Prepare management reports for effective reporting.
- Attend meetings with Project Team, Contractors, etc.
- Ensure smooth order processing for a seamless customer experience.
Requirements:
- Over 5 years of distinguished customer service experience, specialized focus within the
developer industry.
Job Types:
Full-time, Permanent
Salary:
RM8, RM12,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Language:
- mandarin (required)
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