![amIT Global Solutions Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Mandarin Speaker
2 weeks ago
Responsibilities and Accountabilities
- Support customers to place online orders with the client.
- Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times.
- Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
- Maintains and improves quality of service by sharing suggestions and recommendations.
- Keeps job knowledge and skills up to date by attending training and continuously learning.
- Meets all key performance indicators set by the company and client.
- Adheres to the policies and procedures set by the company and client.
Job Type:
Permanent
Pay:
RM2, RM3,300.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Signing bonus
-
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