Customer Care Representative

Handle complaints- Provide appropriate solutions for customers- Follow up to resolve any issues their customers experience.

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

1. Conducting surveys and writing reports based on customer feedback on products and services.Providing customers with clear instructions to resolve issues.Rerouting customer calls to other departments when advanced solutions are needed.Managing orders and ensuring their prompt delivery.Coaching spokespersons and executives in effective communication...

We are looking for Sales Rep/Storekeeper/Logistics that will represent/advertise our company products to the customers. The Sales Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. To ensure that the customer is satisfied and adequately taken care of while making a...

FEMALE ONLYDiploma & Fresh GraduateJob ScopeTaking appointment by call/walkinTo check customer survey(website)Do service reminderDo call appointmentAttending WhatsApp chatJob Types: Full-time, Permanent, Internship, Fresh graduateContract length: 6 monthsSalary: RM1, RM1,600.00 per monthExperience:Customer Care Specialist: 1 year (preferred)

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...

Role:Any OtherTimings:Day Shift (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice SupportThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Age requirements:...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Responsibilities: Managing and implementing customer care strategies, including handling customer inquiries & investigations, resolving complaints, and ensuring customer satisfaction. Developing a deep understanding of the company's products and services to effectively address customer inquiries. Escalating unresolved or complex customer issues to...

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Join Our Global E-hailing Food Delivery Team Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and technology? We're looking for talented individuals to join our e-hailing team as Customer Service Representatives. Good communication skills. Ability to solve problems effectively. Previous customer...

1. Daily briefings and task delegations to staff.Manning guide/manpower planning and monthly work scheduleAttendance /overtime/lunch-dinner-break time monitoring.Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations:(request/complains/emergencies/incoming and outgoing phone calls etc.)Ensuring all CCR adhere to the response...

Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as...

1. Daily briefings and task delegations to staff.Manning guide/manpower planning and monthly work scheduleAttendance /overtime/lunch-dinner-break time monitoring.Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations:(request/complains/emergencies/incoming and outgoing phone calls etc.)Ensuring all CCR adhere to the response...

Customer Care Assistant - Eye Specialist ClinicSalary: RM2500 - RM3500Working days: Monday - Sunday (5 days working, 2 days off - rotate)Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.mNormal Speaker & Mandarin Speaker**Job Responsibilities: - * Provide excellent service, stream line patient flow, manage complaints, gather...

Responsibilities:1.Customer Inquiry Handling: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services.2.Data Management and Reporting: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses.3.Feedback Collection: Ensure sufficient...

#URGENTJOB Mencari pekerja segera sebagai pegawai khidmat pelanggan di Menara MSC Cyberport stulang - LELAKI/PEREMPUAN - BERUMUR 18-35 TAHUN - KELAYAKAN/PENGALAMAN TIDAK DIPERLUKAN WAKTU BEKERJA (9A.M-7P.M) HARI BEKERJA (ISNIN-SABTU) (AHAD CUTI)Job Types: Full-time, PermanentSalary: RM1, RM2,800.00 per monthBenefits: Opportunities for promotionSchedule: Day...

Handle general inquiries related to billing and other concerns from customers. Document customer interactions, inquiries, complaints, and resolutions in the company's database. Follow company policies and procedures regarding customer interactions, data privacy, and security.Job details Bukit Indah, Johor Bahru 5.5 working days, Rolling shift (office hour)...

Receive all request or complaint work orders made by user via telephone or (hardcopy) request form and register it in the Management Information System or ASIS. Determine whether the work requested is within the contract scope, listed or unlisted activities, scheduled or nonscheduled work. For request with priority status 'emergency', assign the service...