Quality Assurance Manager

Responsibilities: Develop and implement quality assurance policies and procedures Conduct regular quality assurance audits to identify areas for improvement Ensure compliance with industry regulations and standards Train and mentor quality assurance team members Analyze data to identify trends and implement corrective actions Collaborate with other...

Language:Trilingual (Mandarin, Bahasa Melayu, English)bSpecialization:Customer Service/Content Moderation backgroundcTarget Onboarding Date:ASAPdSalary Range:7,500 - 9,000eLocation:Georgetown, PenangfType:Full-timegShift:Regular shift and/or 24/7JDLead and manage a QA team - introduce and manage initiatives related to quality assuranceaudits, drive audit...

Position: Quality Assurance Analyst - Mandarin SpeakerLocation: Penang, Malaysia.Salary Max: RM 5,500Language: Mandarin (Malaysian)Project: Video Hosting ServiceSpecialization: at least 1 year QA Experience in Content Moderation BackgroundTarget Onboarding Date: 15th June, 2024Type: Full-timeShift: 24/7Job SummaryIf you are possess with attention to details...

Role:Quality ManagerTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Quality Assurance/QA Mandarin english Quality AssuranceMandarin + English SpeakeQuality Assurance SupervisoraLanguage:Mandarin and EnglishbSpecialization:Customer Service...

Responsibilities Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. Own on-time, accurate, quality...

Role purpose: Develop and deploy a continuously improving and sustainable business operating system that delivers present and future customer requirements for quality. Act as the final authority on all quality and risk related matters within the business. Be the voice of the customer in exceeding their quality expectations and take a leading role in assuring...

Role: Quality Analyst - Mandarin Speaker Location: Penang Salary: RM 5,500 RM 6000 Joining Date: Immediate Joiner or with Notice Period Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) Participates in calibration sessions/call listening sessions with...

We are currently #hiring #growthfnhiring Know someone that might be interested?ROLE:Quality Analyst - Mandarin speakerLocation: Georgetown, Penang, Malaysia.Salary Range: 6,000 (Can negotiate further if the profile is good)Language: Mandarin and EnglishSpecialization: Customer Service background (mandatory)Target Onboarding Date:ASAPType: Full-timeShift:...

Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments. Establish a high standard for productivity, quality, customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. Manage and improve center...

HelloGreetings from Softenger Sdn Bhd.we are looking for"Quality Analyst"JOB TITLE:Position : Quality AnalystWORK LOCATION:PenangJob Type: PermanentResponsibilities: Design effective training programs. Prepare training materials. Conduct training and refreshers. Support and mentor new employees. Conduct evaluations to identify areas of improvement. Monitor,...

Working Location: Seberang Perai Tengah, PenangJob Summary:Responsibilities:Develop and implement production plans that meet customer needs, ensure timely delivery of high-quality products, and maximize profitability.Monitor production processes to identify areas for improvement, increase efficiency, and reduce costs.Oversee and lead a team of supervisors,...

Ensure optimum safety and efficient operations within the parameters of the company standards as well as meet with the international standards set for ISO certifications. Ensure the compliance in the operation of all mechanical and electrical equipment to maximize safety, reliability and performance. Preparing and initiating contingency plans for operating...

Position: Branch ManagerSalary Package: RM3,500 - RM7,000Company Background: Aesthetic & General ClinicWorking Location: Jelutong, Pulau Pinang Bayan Lepas, Penang Tanjung Tokong, PenangWorking Days: 5 working days (rest day on weekdays)Working Hours: 8am - 6pmBenefits: Bonus, EPF AND SOSCO, 13 days of Annual Leave, Sick leave, Medical BenefitJob...

Responsible for the success of the business unit and ensure customer satisfaction. Making sure project meets rollout timeline and achieves customer expectations. Direct interface with end customers. Participates in conference call and face to face meetings. Monitors KPI on time delivery, demand and supply, ensure team complies with engineering and quality...

Roles:Overlook daily general operations and management of a small to medium sized healthcare establishment.Developing and implementing goals associated with the efficiency and quality of healthcare services.Ensuring and sustaining MOH regulatory compliance for the facility.Overlook the roles & responsibilities of the senior executives and key...

POSITION :Logistic ManagerDuration - PermanentLocation - Onsite at penangExp level yrsRequirements:years working in related field. Able to supervise and lead to achieve company goal. Well organized and result oriented. Able to work independently. Good communication and interpersonal skills. Analytical and leadership qualities. Ability to interact effectively...

Management Trainee Program?You will go thru a set program for a year plus where you will be assigned to different areas of our operations and functional departments (Eg Operation of all business lines, Sales, Quality Control, Safety, Finance, Projects, etc.)A diverse exposure across the whole organization within Malaysia.Requirements: Minimum CGPA of 3.00....

A professional who is responsible for maintaining organized and updated documents for a business using document management software to upload or scan paper documents, obtaining and retrieving documents for authorized personnel and ensuring document in proper and secure storage to comply with laws and regulations.Establishing and implementing document control...

Planner Scheduler Responsibilities and Duties.Design all project schedule and contract agreements and ensure integrity of data in all project life cycle and prepare required reports to provide support to all clients.Prepare an efficient Contract Master Schedule and maintain knowledge of all key project milestones.Administer project from conceptualization to...

We are urgently hiring for one of our Big4 customer in Malaysia.**Job Title: SAP FICO/SD/MM/PP****Location: Penang, Malaysia**Required Experiences: A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines. Manager will require a minimum of 8+...