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Content Moderator
2 weeks ago
Position Title:
Content Reviewer (Mandarin Speaker)
Working Location:
Petaling Jaya
Tenure: 1 year contract / Renewable basis
Salary:
RM RM Shift Allowance
Working Hour:
Rotational Shift Basis
Responsibilities:
- Supporting Digital Social Media platform
- Checking sensitive content on social media based on guideline
- Accountable for the success and quality of the process
- Reviewing content (videos, image, text, livestreaming and audio) in accordance with Client's processes and policies.
- Responding to customer inquiries regarding LIVE actions, such as abuse reports and enforcement appeals.
- Ensures that the process is followed correctly inService Operations
- Approves management reporting and tool requirements
- Help improve the defined processes as we create more automation and gather information
Job Requirements:
- Excellent communication skills
- Fluent in Mandarin and English both written and spoken
- Fresh grad are welcomed to apply
- Experience with social networking (or similar programs)
- Ready to work in 24/7 environment
- Can start work immediately
Job Type:
Contract
Contract length: 12 months
Salary:
RM3, RM3,200.00 per month
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