Content Moderator

2 weeks ago


Subang Jaya, Selangor, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

Key Responsibilities:

  • Review and moderate usergenerated content (e.g., text, images, videos) according to established policies and guidelines.
  • Identify and flag inappropriate, offensive, or sensitive content that violates platform rules or legal regulations.
  • Respond promptly to contentrelated inquiries or escalations from users or internal stakeholders.
  • Collaborate with crossfunctional teams, including legal, compliance, and customer support, to address contentrelated issues effectively.
  • Stay updated on industry trends, content regulations, and best practices for content moderation.
  • Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
  • Conduct basic data analysis and deliver defined process report.
  • Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
  • Collaborate with other functions of Ecommerce business unit to complete the designated work to meet the team's goal

Requirement:

  • Excellent English and Mandarin communication (verbal & written) skills
  • Able to converse in Cantonese is advantageous
  • Diploma and above or equivalent
  • Fresh graduates are encouraged to apply
  • Able to work on 24/7 rotational shift

Job Types:
Full-time, Fresh graduate

Pay:
Up to RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • Able to work on 24/7 rotational shift
?

  • Able to read & write in Mandarin?
  • Can start immediately?

Education:

  • Diploma/Advanced Diploma (preferred)
Expected Start Date: 05/07/2024
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