System helpdesk administrator
4 weeks ago
Job Scope:
Managing client help desk tickets, prioritizing according to SLA and severity, and escalating complex issues when necessary.
- Server setup and configuration:
- RAID configuration
- Windows Server OS installation
- Firmware upgrades
Laptop/Desktop configuration:
- Domain Join
- Outlook configuration
- Software installations
Software and hardware troubleshooting
Diagnosing and repairing minor network and server issues.
Employee onboarding (Account creation O365, in-house System, O365, AD, etc.)
Employee offboarding (account deactivation, data transfer, email access, equipment gathering)
Vendor liaison for warranty claims
Onsite visit management for client support weekly or as needed
Providing on-site support to address various issues based on incoming customer incidents/requests
Documenting and analyzing technical issues and customer interactions
Requirements:
- 2-3 years of corporate IT Help Desk experience
- Hardware and software support experience on Windows laptops/desktops
- Proficiency with Windows 7/10 and Windows servers
- Familiarity with MS Office suite, including email clients (Outlook)
- Experience with ticketing systems and helpdesk processes
-
Systems Administrator
7 hours ago
Penang, Malaysia Abbott Laboratories Full timeEngineer â Product TechnologyThe Engineer works without appreciable supervision as a part of the Product Technology team (Global IT). Oversees, operates and coordinates large multi-tier systems, typically operational 24x7 basis with global users, and typically comprised of multiple technologies. Executes activities relating to the operation and...
-
Planview Tools Administrator
2 months ago
Penang, Malaysia National Instruments Full time**About NI** **The Role** The **Tools Admin **works closely with the Product Owner and Process owner to understand business requirements related to the offering and product development process in order contribute ideas and input towards ongoing system improvements. This person is responsible for the day-to-day operations of the systems including, but not...
-
IT Administrator
2 weeks ago
Penang, Malaysia Dexcom Full timeAbout Dexcom Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...
-
Jira Administrator
3 weeks ago
Penang, Malaysia INTEL Full timeIntel's Foundry Technology Development Design Enablement (DE) organization is looking for a talented individual to support the organization's adoption of Jira Sotware and Jira Service Management as an Application Software Engineer. This role will be responsible for project administration, project customizations, automation, and end user support. This role...
-
Sales Administrator
2 months ago
Penang Island, Malaysia Masverse Sdn Bhd Full timeAssist the sales team in managing and processing orders, quotes, and sales contracts. - Maintain accurate and up-to-date customer records, including contact information and order history, in the CRM system. - Coordinate with internal departments such as and finance to ensure timely and accurate order fulfillment. - Provide support in preparing sales...
-
Manager, Administration
2 weeks ago
Penang, Malaysia Advanced Energy Industries, Inc Full time**RESPONSIBILITIES**: - Manage the calendars for multiple executives to best meet the needs of the business. - Coordinate executive travel by partnering with Advanced Energy’s travel service to book travel, process expense reports, and maintain records and receipts. - Schedule and set up meetings and events for assigned groups - including scheduling...
-
Operation Administrator
7 days ago
Penang, Malaysia Flex Full timeFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
Power Platforms Administrator
3 weeks ago
Penang, Malaysia JAC Malaysia Full timeLocation: - Penang- Specialisation: - Engineering & Manufacturing- Salary: - MYR 111,000 - 129,000 (Annual)- Reference: - PR/157015- Contact details: - Yuki Lim- Job published: - March 22, 2024 14:54- Job Responsibilities: - Providing technical and functional support at levels 2 and 3. - Ensuring effective implementation practices for Microsoft 365...
-
Administrative Assistant
2 weeks ago
Penang, Malaysia INTEL Full timeJoin our Intel Fab Construction Enterprise (FCE) in building the world's largest semiconductor manufacturing factories across the globe. The future is what we build. Our enterprise manages a portfolio of capital projects on-site with a large contractor workforce that encompasses outsourced general contractors, A/E Architecture and Engineering firms and key...
-
Technical Support Analyst
6 days ago
Penang, Malaysia Clarivate Full timeWe are looking for Application Support Specialist to join our Professional Services team in Singapore. This role works in a close, collaborative manner with System Librarians, Cloud Operations, and Product teams to provide the highest levels of customer service to Innovative customers. About You - experience, education, skills, and accomplishments - BSc in...
-
Customer Service Assistant
2 months ago
Penang, Malaysia Azonic Automation & System Technology Sdn Bhd Full time**Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records...
-
Administration Clerk
3 days ago
Penang, Malaysia GLOBAL UTARA SELATAN ENTERPRISE Full time1. Filing and organizing documents accordingly especially documents related to Government sector. 2. Performing general office functions to include _data entry_;; Compute, record and proofread data and other information, such as records or reports. 3. Familiar with Microsoft Software as the main job scope is preparing Quotation, Invoices and some other...
-
Pronto Administrator
2 months ago
Penang Island, Malaysia Milum Services Limited Full time**Role Purpose** **Key Responsibilities**: - Administer and maintain the Pronto system, including system configurations, user access and security settings. - Develop and Maintain system documentation, including user manuals, standard operating procedures, and system configuration. - Troubleshoot and resolve system issues, working closely with end-users and...
-
Supervisor Administration
2 weeks ago
Penang, Malaysia Dexcom Full timeAbout Dexcom Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...
-
IT Technical Support I
2 weeks ago
Penang, Malaysia Advanced Energy Industries, Inc Full timeProvides support for hardware and software issues encountered by users using their personal computer, laptop, monitors, keyboards, printers, wireless scanners and printers, mobile devices, wifi access and other peripherals, etc. **ESSENTIAL RESPONSIBILITIES**: 1. Receives, responds to, troubleshoots, and corrects IT related technical problems from internal...
-
Billing Administrator
2 months ago
Penang, Malaysia SGK Full time**SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: **JOB RESPONSIBILITIES**: -...
-
Logistics Administrator
1 month ago
Penang, Malaysia Flex Full timeFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Bpen order Administrator Bna
7 days ago
Penang, Malaysia Bruker Full timeOverview: Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. **Responsibilities**: - You will...
-
Administrative Assoc Iii-cha
2 weeks ago
Penang Island, Malaysia Novant Health Full timeWhy Novant Health? Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities 8 Magnet Designated Hospitals LeapFrog Grade "A" Ratings at Novant Health...
-
Admin
2 months ago
Penang, Malaysia Plusmy Advance Engineering Sdn Bhd Full time**Responsibilities**: - Answer and direct phone calls. - Plan meetings and take detailed minutes. - Assist in the preparation of regularly scheduled reports. - Develop and maintain a filing system. - Research new deals and suppliers. - Submit and reconcile expense reports. - Liaise with executive and senior administrative assistants to handle requests and...