Senior Area Manager Export

3 days ago


Klang, Selangor, Malaysia Guocera Sdn Bhd Full time

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Job Responsibilities:
  • Act as the team leader for the Europe, America, MEA and Oceania, driving business expansion through customer growth, business development, and market penetration.
  • Develop and manage the sales budget in line with sales volume and profitability targets.
  • Formulate and implement comprehensive sales and marketing strategies to achieve sales targets/budgets and enhance brand positioning in international markets.
  • Establish and maintain strong relationships with key customers, addressing market activities, sales performance, complaints, new product development, factory visits, payment terms, and collections.
  • Identify and recruit new customers or develop new market segments to expand the export sales network.
  • Lead the preparation and management of monthly and annual sales forecasts, ensuring targets are met.
  • Continuously monitor and analyze sales performance of customers and team members to drive continuous improvement and achieve revenue objectives.
  • Conduct in-depth market research to assess trends, consumer preferences, competitor activities, and pricing strategies.
  • Ensure full compliance with company policies, operational guidelines, and regulatory requirements.
  • Collaborate with internal departments concerning delivery schedules, production planning, product development, payment terms, credit limits, and collections.
  • Build and maintain professional relationships with all stakeholders, ensuring high customer satisfaction with company products and services.
  • Design and execute cost-effective business travel strategies to support sales growth, strengthen customer relationships, and explore new business opportunities.
  • Provide advanced training and development programs for customers and sales personnel on product and technical knowledge.
  • Lead, mentor, and develop the export sales team, including Area Managers, Sales Executives, and Sales Support Executives, to drive high performance.
  • Take ownership of key account management and negotiate high-value contracts to maximize profitability.
Job Requirements:
  • Bachelor's or Master's degree in Business Administration, Marketing, Sales, or a related field.
  • Extensive experience in export sales, international business development, or a senior leadership role in a similar industry, preferably in the Europe, Oceania, and MEA.
  • Strong leadership, strategic planning, and decision-making skills.
  • Proven ability to analyze market trends and develop effective sales strategies.
  • Proficiency in sales forecasting, budgeting, and P&L management.
  • Willingness to travel extensively for business purposes.
  • Experience in the manufacturing, FMCG, or export industry.
How do your skills match this job?

Your application will include the following questions:

  • What's your expected monthly basic salary?
  • Which of the following languages are you fluent in?
  • Are you willing to relocate for this role?

Guocera Tile Industries is a member of the Hong Leong Group, a Malaysian conglomerate with diverse business interests in various countries globally. CERAMICHE GUOCERA ranks among the most reputable brands in the global marketplace, supplying tiles to many prestigious commercial and residential development projects in over 50 countries worldwide. We provide a complete range of products ranging from glazed wall & floor tiles, porcelain tiles to fashionable crafted decorative accessories. Our team of more than 1,000 employees in our operations in Petaling Jaya, Kluang, and Meru are committed to providing the best products to our customers wherever they are in the world.

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