Executive Customer Service
2 days ago
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Responsibilities- Ensure and provide high-quality service to both internal departments and external customers.
- Contribute to the development and maintenance of standards, policies, and procedures related to customer service.
- Ensure that all customer confirmation orders are properly processed, including faxing, posting, raising, and amending them as per customer requests.
- Coordinate with internal departments to ensure customer requests and company commitments are met.
- Manage stock inventory and administrative tasks in the SAP system, ensuring accurate processing of Sales Orders and Delivery Orders.
- Answer phone calls promptly and professionally within the stipulated timeframe.
Requirements
- A Bachelor's Degree in Business Administration, Business Management, or a related field.
- A minimum of 2 years of relevant work experience in a similar role.
- Excellent interpersonal and communication skills, with the ability to interact effectively with staff at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) at an intermediate to advanced level.
- Fresh graduates are encouraged to apply.
Work Location
Manufacturing, Transport & Logistics 101-1,000 employees
PRESS METAL is a Malaysian-based aluminium Company with an extensive global presence. From our modest beginning as a private-owned local aluminium extrusion Company in 1986, PRESS METAL has come a long way to becoming a globally integrated aluminium player today, with 1,080,000 tonnes smelting capacity and 210,000 tonnes extrusion capacity per annum. We are the largest integrated aluminium producer in South East Asia.
Due to our rapid growth in the industry, we are looking for highly talented and multi-skilled individuals to be part of our team in building our business with sustainable growth.
Our activities have grown into a Global Network covering countries like Australia, UK, China, Hong Kong, Singapore and US.
Activities of subsidiaries include:
- Contracting
- Fabricating and installation of aluminium and stainless steel products
- Curtain wall cladding system
- Project and property development
- Operation of waste recycling projects and environmental engineering
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