Customer Service Team Lead

Job OverviewHankyu Hanshin Express is looking for a Customer Service and Sales Director to lead our sales team and provide exceptional customer service to our clients. The ideal candidate will have extensive experience in customer-facing roles and proven sales skills.Key Responsibilities:Lead the sales team to achieve business objectives.Provide excellent...

About the RoleWe are looking for a highly skilled Customer Service Transformation Manager to lead our Customer Operations team in Malaysia. The ideal candidate will have a proven track record of transforming customer service operations and driving process improvements.Key Responsibilities:Lead the Customer Operations team to deliver exceptional customer...

About the TeamJMG Trading is a dynamic company that values innovation and excellence. We are seeking a Customer Service Leader to join our team and lead our sales and marketing efforts.Responsibilities:Develop and implement sales strategies to drive business growthLead and motivate a high-performing sales team to achieve sales targetsBuild and maintain...

About UsFour Wheel Drive Equipment Sdn Bhd is a leading provider of specialized equipment solutions. We pride ourselves on delivering high-quality products and services that meet the evolving needs of our customers.BenefitsMonthly Team Building ActivityProduct Training Provided

Nirvana Asia Burial and Cremation Support RoleWe are seeking a dedicated Customer Service Executive/Assistant to join our team at Nirvana Asia, a leading provider of funeral and burial services.Responsibilities:The successful candidate will be responsible for:Briefing Customers: Briefing customers and agents on products and promotions, ensuring they...

About UsHankyu Hanshin Express is a leading provider of freight forwarding services in Malaysia. We offer a range of services, including air and sea freight, warehousing, and customs clearance. Our experienced team is committed to providing exceptional customer service and delivering timely and cost-effective solutions to our clients.Job Summary:We are...

AML & Fraud Operations Team Lead (Malaysia Shared Services)We are now expanding our operations with the establishment of a Shared Services Entity in Malaysia - Neo Services Sdn Bhd (NEO), to support our growth and operational excellence.NEO will centralize key functions such as Customer Services, Banking Operations and Credit Operations; enabling scalable...

As an Employee Engagement Services Lead, you will be the primary contact for employees, managers, and the HR department regarding HR-related matters. Your mission is to provide outstanding customer service through a problem-solving approach and consistent, polite, and empathetic communication.About the RoleMain Responsibilities:Deliver HR services that meet...

Key ResponsibilitiesThe successful candidate will be responsible for:Managing a team within Order to Cash Tower under Billing specializationDeveloping diverse, high-performing people and teams through new and meaningful development opportunitiesProviding the billing team with appropriate training, including awareness of tax rulesReviewing monthly reports for...

1. Online and Offline Channel Service & Experience ManagementDevelop and execute strategic plans for online and offline service networks based on service needs to ensure consistency in service standards.Utilize digital tools such as systems and service data dashboards (e.g., Power BI) to enhance customer service experience and satisfaction across multiple...

Job OverviewWe are seeking a highly skilled and experienced Chief Engineer to lead our Building Services team at IOI City Mall.

We are seeking a highly skilled Korean Speaker to join our team as a Customer Service Representative in Malaysia. As a member of our customer service team, you will be responsible for providing excellent customer support and exceeding customers' expectations in terms of customer service & accurate information.About the RoleThis is an excellent opportunity to...

Job OverviewThis Sales & Marketing Manager role is a critical position within Public Cargo Services Sdn Bhd, responsible for driving business growth, executing sales activities, and delivering exceptional customer service.The successful candidate will have a proven track record of developing new clients, analyzing market trends, and achieving sales...

Job ResponsibilitiesThe successful candidate will be responsible for:Managing a team of staff, providing coaching and guidance to ensure they meet their targets and deliver excellent customer service.Strategic planning and execution to drive business growth and improve operational efficiency.Working closely with other members of the management team to...

Join Our Team as a Customer Service OfficerAre you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team as a Customer Service OfficerAs a Customer Service Officer, you will be the frontline interface with our local and regional customers, dealers, agents, and...

Welcome to 2ND STREET TRADING MALAYSIA SDN. BHD.We are a leading provider of high-quality second-hand clothing from Japan, serving over 1000 stores worldwide and millions of customers in Malaysia.Join Our TeamWe are seeking a Customer Service Representative to help us deliver exceptional customer experiences in our stores.Your Key Responsibilities:Provide...

About the CompanyCarsome Group is a reputable company in the automotive industry, dedicated to delivering exceptional customer experiences. We are seeking a talented Manager, Sales (NCD) to join our team and contribute to our success.Job DescriptionThe successful candidate will be responsible for leading our sales team and driving business growth. This...

Job DescriptionWe are seeking a highly motivated CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.Main Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints...

As a Customer Service Executive, you will be responsible for ensuring a smooth and positive customer experience by addressing inquiries, resolving complaints, and enhancing service quality. You will handle customer interactions across multiple communication channels and collaborate with internal teams to drive continuous improvement in customer service...

Leadership OpportunityA&W (Malaysia) Sdn Bhd is looking for a Customer Experience Lead to spearhead our efforts in creating unforgettable dining experiences for our customers. As a key leader on our team, you will be responsible for fostering a culture of excellence, innovation, and teamwork.Key Responsibilities:Cultivate a positive and inclusive work...