Guest Relationship Officer

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...

*** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. **PRIMARY RESPONSIBILITIES** - Register property guests with an emphasis...

Requirements: - Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely...

Responsible for planning and executing the company’s procurement activities, including soliciting and clarifying requisition materials requirements from sales team, sourcing and liaising with multi-vendors, to fulfill project deliveries that meet schedule, budget and specifications. Detailed activities include: - Assist senior procurement officer in...

**Job Title: Mandarin-Speaking Front Office Manager** **Location: Cambodia** **Salary**:$55,000 - $66,000 USD annually We are seeking a dynamic and experienced Front Office Manager fluent in Mandarin to join an esteemed hotel complex in Cambodia. As the Front Office Manager, you will oversee all front desk operations and provide guidance to a large team....

1. Trains, cross -trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Verifies that accurate room status information is maintained and properly communicated 6. Resolves guest problems quickly, efficiently, and courteously 7....

Responsible for managing, planning and executing the company’s procurement activities, including soliciting and clarifying sourcing requirements from sales team, sourcing and liaising with multi-vendors, and assisting Head of Procurement in guiding team members, to fulfill project deliveries that meet schedule, budget and specifications. Detailed...

Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest...

Responsible for managing, planning and executing the company’s procurement activities, including soliciting and clarifying sourcing requirements from sales team, sourcing and liaising with multi-vendors, and assisting Head of Procurement in guiding team members, to fulfill project deliveries that meet schedule, budget and specifications. Detailed...

**Responsibilities**: - Trains, cross -trains, and retrains all front office personnel. - Participates in the selection of front office personnel. - Schedules the front office staff. - Supervises workload during shifts. - Evaluates the job performance if each front office employee. - Maintains working relationships and communicates with all departments. -...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...

This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Front Office Operation - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to...

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager. - Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA. - Provide floor support and monitor random calls/chats to identify coaching opportunity in order...

Eligible Fields: Finance Human Resources Sales & Marketing Front Office Kitchen Food & Beverages Maintenance Housekeeping The Blanket Hotel’s concept is idealized with modern facilities, sophisticated design and value for money. As a business hotel and a family hotel, we take careful consideration on the offers we give for our guests. From the size of the...

**Job Number** 23156825 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...