Customer Support Executive

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. Job Responsibilities: - Receiving, verifying, organizing and...

**Responsibilities**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Business to Business (B2B) b2b sales business development executive Must be fluent in speaking both Mandarin and English - The Business Development...

Greetings from **Nityo infotech**, We are hiring on this below role on immediate basis, please have a look Job role: ' **Customer service**' Job location: Cyberjaya, Malaysia Job type : permanent Experience: 3months to 2 years **Salary**: 2400 RM basic + shift allowance + KPI The Customer Service Advisor interfaces with customers via inbound calls,...

Installing and configuring remote monitoring software for staff devices - Assist staff in configuring/troubleshooting their computer hardware, software, CRM system - To set/configure the system in accordance with the business process flow. - To train staff on CRM system usage and any other tech needs - To assist/troubleshoot/resolve system issues on-site and...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - information and analyzing customer needs - Contribute to team effort by accomplishing related results as...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Communication Skills Call Centre skills - **Salary: Basic: RM 2800 + KPI: RM 500** **Age Requirements: Below 35 years** **Education...

**Job Description Summary**: This role is primarily responsible for providing operation related support to the region O&M contracts, to ensure excellence during the Mobilization, Execution and Demobilization phases of the contracts in the region. The Operations Support Leader will actively coordinate with the Operation Support Leaders of the other regions...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care customer success customer support- Bachelor’s Degree or at least Diploma or equivalent in any...

**Job description**: - Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment...

**JOB RESPONSIBILITIES** **Administrations** - Managing office & factory administrations needs such as stationeries, office equipments, PPE (Mask, gloves, hair net, smock, lab coat & etc.) - Managing entire company and workplace premises cleanliness to ensure it is maintained at all times. - Managing SOP compliance from KKM or Government rules in terms of...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or) Manager.

**Job Description Summary**: This role is primarily responsible for providing maintenance related support to the region O&M contracts, to ensure excellence during the Mobilization, Execution and Demobilization phases of the contracts in the region. The Maintenance Support Leader will actively coordinate with the Maintenance Support Leaders of the other...

The demand & supply planning specialist will be responsible for overall planning processes for Retail or Hospital business, depends on the franchise he/she is responsible for in J&J Malaysia. The position is designed to assist Planning Manager for executing the overall strategy for demand and supply management in order to support the regional Supply Chain...

**Responsibilities**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer...

Provides administrative support to the relevant business units (clients) including target and promotional activities - Compiling data and feedback - Managing system administration i.e. system input on work plans execute, maintain and manage all master files, manage all auto, standard and ad-hoc reports to all relevant internal and external...

**Position Summary**: **Responsibilities**: Your role encompasses a diverse range of administrative and support tasks aimed at ensuring the efficient operation of the office and aiding executives in their day-to-day responsibilities, including: - Administrative Support - Manage the multiple executive and HOD’s calendar, schedule appointments, and...

We are seeking a highly skilled and organized Executive Assistant to provide comprehensive support to our executive team. The Executive Assistant will play a pivotal role in ensuring the smooth functioning of daily operations and enabling our executives to focus on strategic decision-making. The Executive Assistant serves as a key point of contact and...

**Departments**: Sales **Locations**: Selangor, Malaysia **JOB RESPONSIBILITIES** - Research on current consumer markets, conduct experiments and generating new product ideas and recipe - Technical and resource support to team members including customer’s compliance requirements. - Compile, check and approve product specifications and labelling. -...