Retail Channel Manager

6 months ago

Kuala Lumpur, Malaysia The Estée Lauder Companies Full time

The Retail Channel Manager will be responsible for leading negotiation activities for new leases, renewals, and terminations. This role will also manage communication with landlords, project management, and finance in matters relating to lease and tenancy. This role works to achieve consistency in Standard Operating Procedures (SOP) across the Affiliate’s channels and to develop and implement holistic retail SOPs across Brands and integrates SOPs at Point-Of-Sale (POS).

**What You Will Achieve**
- Lead negotiation activities for new leases, renewals and terminations. Manage communication with landlords, project management and finance in matters relating to lease and tenancy.
- Actively participate in defining/setting retail operation processes in POS program from the perspective of a process expert.
- Work with Commercial Manager (CM), Education Manager and Area Commercial Executives (ACE) to drive standardization of retail operations policies and procedures for all freestanding stores and other points of sale.
- Ensure compliance of internal policies by communicating, coordinating, monitoring and regular reporting to affiliate GM and regional.

The above statements reflect the general details considered necessary to describe the principle functions of the job identified and shall not be considered as a detailed description of all the work required inherent in the job.

**Qualifications**
**What You Will Need**
- 7 years of relevant experience in leasing and mall management, preferably from the retail industry
- Experience in luxury / prestige beauty industries will be an added advantage
- Well-versed in lease terms, specifications, and tenancy policies
- Seasoned mall leasing professional with a proven track record of success, demonstrating strong business acumen and in-depth technical knowledge.
- Able to work independently and perform under pressure
- Possess strong communication, presentation and influencing skills
- Positive attributes towards fulfilling corporate objectives and goals.

**What We Offer**
- We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

- Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
- Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
- Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities

**Who We Are**

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles
- Unwavering commitment to quality and excellence.
- Infusing creativity and innovation throughout all aspects of the business.
- Nurturing and developing world-class talent.
- Cultivating an inclusive and diverse workplace.
- Acting responsibly and caring for the communities we serve.

**Job**: Sales

**Primary Location**: Asia Pacific-MY-14-Wilayah Persekutuan

**Job Type**: Standard

**Schedule**: Full-time

**Shift**: 1st (Day) Shift

**Job Number**: 2316890

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