Branch Executive

5 months ago


Hang Tuah Jaya, Malaysia RED ONE NETWORK SDN. BHD. Full time

JOB DESCRIPTIONImprove customer service experience, create engagement and generate revenue growth at the branch.Take ownership of customers issues and follow through to resolution. Issues or complaints are follow up and resolve as required SLA.Keep accurate records, documented the customer service actions and discussions.Monitor risk-management procedures, and maintain and analyse problem logs to identify and report recurring issues to management for further development.Propose and develop for improve service procedures, policies and standards.Maintain an orderly workflow according to priorities.Monitor and manage branch costing, expenses. Control resources and utilise assets to achieve qualitative and quantitative targets.Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.Conduct briefing/ training/ meeting to update guideline, findings and policies consistently, to ensure its efficient and effective.Maintain record of all investigative operations, displinarary actions, and results of analysis.Maintain the consistentcies of quality services and follow redONE policy.Analyse statistics and compile accurate reports.Assist in coordinating with relevant parties Internal & HQ relevant Departments.Undertake any other ad-hoc duties as assigned.
Corporate Overview redONE Network Sdn Bhd was established in 2012. We are proudly known for being the first Mobile Virtual Network Operator (MVNO) to provide mobile Postpaid services by using Celcom Axiata’s fast and reliable 5-star network infrastructure. Today, we do not only focus on Postpaid Plans but also Prepaid plans as we wish to cater to everyone from all walks of life. Today we have over 350 employees in 12 offices nationwide, 100 retail outlets and more than 2000 touch point in Malaysia and we are growing at double digits rates every month. We are also expanded our business and services to Singapore & Thailand and our vision is to be the largest MVNO in ASEAN region. Our philosophy and services are designed and inspired by our customers’ aspiration and we strive to deliver what truly matters, in the most simple and practical manner. Whenever we can, we offer free calls or flat rates, and aim to be completely transparent. No complicated bundles or packages you don’t really want or need, just peace of mind that you’re getting the best deal. Our values and everyday practises have led to redONE being crowned MNVO Service Provider of the Year for three consecutive years (2014, 2015 & 2016) and for the first time in 2016, redONE won The BrandLaureate Corporate Branding Award 2015-2016. VISION To be the largest MVNO in ASEAN region. VALUE Back to Basics - life is complicated enough.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    Softinn is a hotel technology company. Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute videoabout our products. We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are...

  • Indoor Sales Executive

    5 months ago


    Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    Job Responsibility: Handle inbound sales inquiries promptly and professionally Make outbound calls to generate new leads Engage with prospects to understand their needs and make relevant recommendations Achieve monthly sales targets Conduct online product demos and sales presentations Establish and build good relationships with the hotels and partners Remain...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    We are a group of people who believe in technology. Our vision is to make hotelier works easier through the adoption of technology. Softinn builds the next-generation hotel management system for hotels. Here's a one-minute videoabout our products. It includes: Hotel property management system (PMS), Hotel booking engine, Hotel channel manager, Hotel...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    Softinn is a hotel technology company. Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute videoabout our products. We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    Softinn is a hotel technology company. Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute videoabout our products. We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are...

  • Sales Admin Assistant

    5 months ago


    Petaling Jaya, Malaysia PJ branch Full time

    Able to handle daily administrative work - Basic computer knowledge - Willing to learn - Training is provided - Min. SPM is required - Salary RM1,500.00 to RM2,500.00 based on experience **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Admin/Data Entry- Minimum...

  • Channel Representative

    5 months ago


    Hang Tuah Jaya, Malaysia Yee Lee Trading Co Sdn Bhd Full time

    _**CONTACT: 06-232 1677/232 3402 FOR MORE INFORMATION**_ - **LOCATION: YEE LEE TRADING CO. SDN. BHD. **_**Lot PT3843, Jalan TU 52, Taman Tasik Utama, 75450 Ayer Keroh, Melaka**_ - Develop and grow the assigned outlets by ensuring strong brand representation, and sustainable business growth and relationships. - Execute all sales and marketing initiatives and...

  • Sales Advisor

    5 months ago


    Petaling Jaya, Malaysia PJ branch Full time

    Male/Female wanted - Willing to learn/hard working/punctuality/responsible - Good communication skill - Good attitude, Discipline, Positive thinking mindset - Able to work as a TEAM - With or without experience in car sales, training provided - Fresh Graduates are encourage to apply - Basic salary + commission + incentive + bonus - Must hold a driving...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems. Softinn is a Saas company that provides e-commerce solutions and business productivity tools to hotels. "Success in management requires learning as fast as the world is changing" - Warren Bennis. In the Business...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems. Softinn is a Saas company that provides e-commerce solutions and business productivity tools to hotels. "Success in management requires learning as fast as the world is changing" - Warren Bennis. In the Business...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems. Softinn is a Saas company that provides e-commerce solutions and business productivity tools to hotels. "Success in management requires learning as fast as the world is changing" - Warren Bennis. In the Business...


  • Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

    We are a group of people who believe in technology. Our vision is to make hotelier works easier through the adoption of technology. Softinn builds the next-generation hotel management system for hotels. Here's a one-minute video about our products. It includes: Hotel property management system (PMS), Hotel booking engine, Hotel channel manager, Hotel...

  • Branch Administrator

    5 months ago


    Petaling Jaya, Malaysia Sure-Reach Records Management Sdn Bhd Full time

    **ROLES & RESPONSIBILITIES** 1. **Walk-In Sales** To handle and grow the revenue from walk-in sales, which must be managed in accordance with the company's guidelines and rates. 2. **Cash Management** Handle cash collection in accordance with the company’s policy. 3. **Operations** 3.1 Ensure all pickups are completely assigned to couriers and...


  • Petaling Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** You will be responsible for co-managing, maintaining, and upkeeping the vehicle inventory of your assigned Experience Center. The objective of ensuring the vehicle inventory at the Experience Center is of good quality is to achieve greater customer experience, increase robust sales conversion, protect pricing competitiveness, and mitigate...

  • Branch Manager

    5 months ago


    Petaling Jaya, Malaysia Komugi (Multiple Reward Sdn Bhd) Full time

    Greetings from Komugi! We are currently seeking a talented and passionate Branch Manager to join our team and help us deliver exceptional service to our customers. - **Key Responsibilities**:_ - To manage the daily outlet operations and administration and ensure the implementation adhere to Company’s -policies. - To work closely with respective division...

  • Branch Manager

    5 months ago


    Petaling Jaya, Malaysia Komugi (Multiple Reward Sdn Bhd) Full time

    Greetings from Komugi! We are currently seeking a talented and passionate Branch Manager to join our team and help us deliver exceptional service to our customers. - **Key Responsibilities**:_ - To manage the daily outlet operations and administration and ensure the implementation adhere to Company’s -policies. - To work closely with respective division...


  • Petaling Jaya, Malaysia Smart Mind Home Centre Full time

    [ Pengenalan ]Smart Mind Home Centre merupakan sebuah syarikat Bumiputera Muslim yang menyediakan perkhidmatan tuisyen dan kelas mengaji secara terus di rumah pelajar di seluruh Malaysia termasuk Sabah, Sarawak dan Labuan. Kami mempunyai rangkaian database klien dan guru/tutor di setiap negeri. Oleh itu kami memerlukan beberapa orang pengurus bagi...

  • Sales Executive

    5 months ago


    Petaling Jaya, Malaysia HOCOOLING SDN BHD Full time

    Hocooling Sdn. Bhd. sedang mencari seorang Sales Executive untuk branch baru kami di SS2, PJ - Perlu ada kemahiran basic menggunakan komputer - Skil komunikasi yang bagus (untuk berinteraksi dengan customer) - Cepat belajar (Sistem, aircond & spare part) - Cekap dan pantas membuat kerja - Pemohon yang mempunyai pengalaman dalam bidang HVAC akan diutamakan...

  • IT Executive

    5 months ago


    Petaling Jaya, Malaysia Talent Houz Full time

    Position Title**:IT executive** Industry**:Vehicle Distributor/ Retail** Location**:Petaling Jaya** **Responsibilities**: **Helpdesk & IT Operation** - Support IT Manager in overseeing and managing IT helpdesk operations across branches and HQ. - Conduct monthly reviews of the helpdesk ticketing system to assess and report vendor performance indicators...

  • Mis Executive

    5 months ago


    Petaling Jaya, Malaysia Talent Houz Full time

    **JOB DESCRIPTION** Position Title IT executive Industry Vehicle Distributor/ Retail Location Petaling Jaya **Responsibilities**: **Helpdesk & IT Operation** - Support IT Manager in overseeing and managing IT helpdesk operations across branches and HQ. - Conduct monthly reviews of the helpdesk ticketing system to assess and report vendor performance...