Guest Experience Manager

Responsible for creating memorable guest experience. - Anticipate guest needs and build rapport with customers. - Attend to inquiries and handle guest complaints professionally and diligently. - Strong upselling skill. - Follow up on guest comments to establish solutions appropriate to problems highlighted. - Maintain the Front Office information folder with...

Responsibilities: Responsible for creating memorable guest experience. Anticipate guest needs and build rapport with customers. Attend to inquiries and handle guest complaints professionally and diligently. Strong upselling skill. Follow up on guest comments to establish solutions appropriate to problems highlighted. Maintain the Front Office information...

Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

**職責：** - 負責創造難忘的賓客體驗。 - 預測客人的需求並與客戶建立融洽的關係。 - 專業、勤勉地接受詢問並處理客人投訴。 - 較強的追加銷售能力。 - 跟進客人的評論，制定適合突出問題的解決方案。 -...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers. L&O Collections Sdn...

**Responsibilities**: - Sells to new, existing and prospective customers considering goals set forth in the sales strategy. - Negotiating optimum rate for the benefit of the business and to ensure guest satisfaction and repeat business. - Conduct site inspection as required and maximize up-selling opportunities whenever possible. - Develops and maintains...

Commercial Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Job Title: Online Customer Service cum Marketing** **Location**: Remote (90% work from home), with occasional site visits in Penang Island **Company**: Woodcomfy Resources (Stay.co) **Job Type**: Full-time **Key Responsibilities**: - Manage listings on Airbnb and other platforms, ensuring accurate and attractive property descriptions, updated...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Recreation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Planning and carrying out PR campaigns and strategies Monitoring the public and media's opinion of your client or employer Writing and editing press releases, leaflets, brochures, speeches, newsletters, websites and social media content Representing your company at events Acting as a spokesperson for the company’s brand Training employees on how to handle...

A Food and Beverage Coordinator is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Food and Beverage Coordinator, you are responsible for working in all areas of Food and Beverage as needed to deliver an...

Food and Beverage Coordinator A Food and Beverage Coordinator is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Food and Beverage Coordinator, you are responsible for working in all areas of Food and...

**Responsibilities**: - Sells to new, existing and prospective customers considering goals set forth in the sales strategy. - Negotiating optimum rate for the benefit of the business and to ensure guest satisfaction and repeat business. - Conduct site inspection as required and maximize up-selling opportunities whenever possible. - Develops and maintains...

**Job Title: Site Supervisor cum Handyman** **Location: Penang Island (Batu Feringhi - Tg. Bungah)** **Company: Woodcomfy Resources (Stay.Co)** *** We are seeking a proactive and versatile Site Supervisor cum Handyman to oversee operations at our homestay properties located in Penang Island. As a key member of our team, you will ensure that our...

Painter A Painter will be responsible for the painting and polishing work of Guest rooms, public areas, and other areas within the hotel. **What will I be doing?** As a Painter, you will support the Engineering Department to improve the conditions of the hotel through the painting and polishing of all hotel areas. Specifically, a Painter will perform the...