Technical Service Representative Expert

4 months ago


Petaling Jaya, Malaysia PPG Industries Full time

**Main Responsibilities** (6-10 maximum bullet points in this section)
- Develop customer satisfaction with service, response, and problem solving activities.
- Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets.
- Direct involvement with projects, supplying advice, and expertise for plant and equipment design.
- Maintain competitive intelligence to support Sales & Technical.
- Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations.
- Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted.
- Ensure a culture of safety in all levels of service delivery.
- Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pre-test/ trial reports
- Coordinate the introduction of new technologies/formulations from selection through commercialization.

**Main Responsibilities** (6-10 maximum bullet points in this section)
- Develop customer satisfaction with service, response, and problem solving activities.
- Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets.
- Direct involvement with projects, supplying advice, and expertise for plant and equipment design.
- Maintain competitive intelligence to support Sales & Technical.
- Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations.
- Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted.
- Ensure a culture of safety in all levels of service delivery.
- Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pre-test/ trial reports
- Coordinate the introduction of new technologies/formulations from selection through commercialization.

**Qualifications** (4-6 maximum bullet points in this section)
- Minimum of 10 years of working experience in Paint / Coating industry
- Minimum SPM / education background in Chemical Engineering / Polymer Science.
- Familiar with 1K, 2K & High Bake System
- High experience in Industrial technologies.
- Good presentation and reporting skill

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

**We are "One PPG" to the world.**

**We trust our people every day, in every way.**

**We make it happen.**

**We run it like we own it.**

**We do better today than yesterday - everyday.**

Benefits will be discussed with you by your recruiter during the hiring process.

LI-Remote



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