Social Media Chat Support thai Native Speaker

5 months ago


Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

**DUTIES AND RESPONSIBILITIES**:

- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes

**REQUIREMENTS**
- Diploma with 5 years experience in Call Center Customer Service or Degree/Fresh Graduate with 1 year experience in Call Center Customer Service.
- Able to read, write, and speak fluently and spontaneously in Native Thai and English.
- Willing to work in 24/7 rotational shift

**Job Type**: Permanent

**Salary**: RM4,500.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Are you willing to work on 24/7 rotational shift?
- When is your availability date to join?

**Experience**:

- Chat Support: 1 year (preferred)
- Call Center: 1 year (preferred)

**Language**:

- English (preferred)
- Thai (preferred)



  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Are you a social media-savvy individual with a passion for helping others? Do you excel at providing exceptional customer service and have a knack for problem-solving? If so, we have the perfect opportunity for you! As a Social Media Chat Support Specialist at our dynamic and innovative company, you will be at the forefront of our online community, engaging...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Description** We are seeking a highly motivated and customer-centric individual to join our team as a Social Media Chat Support (Thai Speaking). In this role, you will be responsible for providing excellent customer service and support via various social media platforms. As a telecom company, we value the importance of building strong relationships with...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Description: We are currently seeking a talented and customer-focused Social Media Chat Support Specialist who is fluent in Thai to join our team. As a Social Media Chat Support Specialist, you will be responsible for providing exceptional customer service through various social media channels. In this role, you will engage with customers and address...

  • Chat Support

    5 months ago


    Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

  • Chat Support

    5 months ago


    Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Do you love connecting people and have a knack for solving problems? Are you passionate about a thriving online community and want to be at the forefront of it? This is your chance to join a dynamic team and become a Digital Bridge Builder! **About the Role**: We're seeking a talented and multilingual individual to join our fast-paced Chat Support team....


  • Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Position Overview: **Responsibilities**: 1. Develop and implement digital marketing strategies: - Conduct thorough research on the Thai market to understand target audience preferences, behavior, and trends. - Collaborate with the marketing team to create comprehensive social media strategies that align with overall business goals. - Plan and execute social...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

  • Chat Support

    5 months ago


    Brickfields, Malaysia Mindpec Solutions Full time

    **Position**:Chat Support(SNS Project) **Location**: KL Sentral **Experience**: Fresh Graduates **Language proficiency required**: Japanese Native or JLPT N1/N2 **Salary**: Native-RM8800 + Complexity allowance RM1000 + Housing allowance RM200 Non Native - RM6900+ Complexity allowance RM1000 **Time**: 24/7 any 9 hours 5 working days/week **Position...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: We are seeking a highly motivated and customer-centric individual to join our team as a Mandarin-Speaking Social Media Chat Support Specialist. As a vital member of our customer support team, you will be responsible for providing exceptional service and support to users on various social media platforms. Your primary focus will be assisting...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Role**: As a Social Media Chat Support Specialist, you will play a crucial role in providing exceptional customer service to our Japanese-speaking customers through our social media platforms. You will be responsible for promptly addressing customer inquiries, resolving issues, and fostering positive customer relationships. **Responsibilities**: -...


  • Brickfields, Malaysia eTeam Workforce Full time

    **Position - Social Media Digital Marketing & Sales Associate - Thialand + English Speaker** **Salary - RM5,000 - RM 5,200 + up to 20% Sales Commission + RM 200 Housing Allowance** **Normal Working Hour - Thai Business Hour** **Location - KL Sentral (Malaysia)** **Working Permit and Visa will be provided by company & One way flight ticket will be...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: Key Responsibilities: 1. Language and Culture Expertise: - Serve as a native Japanese speaker, providing insights into the language, culture, and online behavior of the target audience. - Ensure clear and accurate communication in Japanese across social media channels, including content creation, captioning, and engagement. 2. Social Media...


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Job Type: Permanent**_ - **Job Location: KL Sentral (Nearby LRT KL Sentral Station)**_ - **Salary : RM9,000 - RM10,000 + KPI Allowance + Shift Allowance + House Allowance **_ - **Visa and Employment fully provided by company**_ **DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as...


  • Brickfields, Malaysia eTeam Workforce Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Description** We are seeking a dedicated and customer-oriented individual to join our team as a Social Media Chat Support(Vietnam Speaking). In this role, you will be responsible for providing exceptional customer support through various social media channels. You will play a key role in maintaining our brand reputation and ensuring customer...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: **Responsibilities**: - Develop and execute strategies to generate sales leads and close deals with korean clients. - Conduct virtual and face-to-face sales presentations to demonstrate the benefits and functionalities of our social media solutions. - Understand client needs and provide tailored solutions to address their specific business...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Are you a master communicator in Japanese and passionate about helping others? We're looking for dynamic individuals to join our team as Chat Support Representatives! In this role, you'll be the voice of our company, providing top-tier support to our valued customers with grace and enthusiasm. If you're a native Japanese speaker with excellent written...