Customer Service Officer Permanent

2 days ago


Bukit Jalil, Malaysia Al-Futtaim Full time

**Job Detail**

Customer Service Officer
Location : Bukit Jalil, Kuala Lumpur
Salary : RM3,000/month
Working Hours : 9am to 6.30pm (WFO) OR 1pm to 10.30pm (WFH), Monday to Fridays on **rotational shifts**
- Assist customers in troubleshooting hardware and software issues
- Report to managers and liaise with teams from Singapore and the Philippines for daily operations, delivery schedules

**Requirement**:

- Strong writing and speaking skills in English
- Comfortable with working shift hours (5-day work week, rotational shifts decided by Customer Service Manager)
- Comfortable with commuting to the office at Bukit Jalil

**Job Types**: Full-time, Permanent

**Salary**: From RM3,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift

Application Question(s):

- Able to start immediately after interview?
- Able to work on rotational shift base on schedule?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)



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