Operations Manager Bpo

The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications may vary depending on the organization's size, industry, and operational...

#hiringalert #nativejapanese #operationsmanager #malaysiaNative Japanese PreferredWilling to relocate to #malaysia #petalingjaya Work onsite Bilingual Native Japanese speaking Must have at least 2 years of Operation Manager experience in #BPORotational ShiftJoin by March 2024Salary: RM10, RM15,000.00 per month

**Overall Role Purpose** Perform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization (BPO) initiatives or solutions that add value to the service line. **Key Activities** - Understanding the different processes used throughout Finance and HR operations locations in Asia Pacific. -...

Building and maintaining strong client relationships. - Supervising the provision of HR services to clients. - Ensuring adherence to client requirements and regulatory standards. - Addressing and resolving employee issues and concerns. - Continuously enhancing service delivery to fulfill client needs. - Upholding confidentiality and professionalism in...

As a Human Resource Manager in a Business Process Outsourcing (BPO) company, your role is crucial in managing the human capital of the organization, ensuring the recruitment, development, and retention of a skilled workforce. You'll be responsible for implementing HR strategies that align with business objectives and support employee engagement and...

Partners with the leadership team to understand and execute the organization's human resource strategy to support the business growth. - Provides support and guidance to stakeholders and mgmt. team on HR related scope. - Oversees employee disciplinary, terminations, and investigations. - Maintains compliance with local authorities on local employment laws...

Position: Human Resources Manager Location: Kelana Jaya, Selangor Salary Range: 8,000 - 10,000 Language: English (Malaysians) Specialization: at least 5+ years HR Manager experience in BPO Company Target Onboarding Date: 10 June 2024 Type: Full-time Shift: Regular Shift BPO company Experience Mandatory **Responsibilities**: - Partners with the...

The Workforce Management Specialist prepares and produces work volume and staffing forecast dashboards, comparative data on results vs. forecasts, identifies opportunities for improvement, and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. - Creates reports and...

Qualifications: **Requirements**: - Experience working in or with Canada or Australia region - Minimum 5 years of work experience in the related field/industry (Technology, E-Commerce, BPO, Customer Care) - Prior experience in managing a customer support operation is preferred - Demonstrated experience in implementing cross company business processes across...

**Requirements**: - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven track record of collaborating with...

We have two teams, you will be assign based on your experience involvement, and capability - Customer complain team - Risk team **Core Responsibilities** - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements -...

Overview: The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications may vary depending on the organization's size, industry, and operational...

**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Japanese language BPO Voice Process Japenese japense BPO Skills BPO industry BPO Call center International BPO BPO/ITES Fluency...

**Location**:Petaling Jaya, MY, MY**Job Function**:Finance**Requisition Number**:157266**Description**: **Job Summary**: Managing FP&A controlling activities to country BU HEC by providing support on management reporting, analysis of costs in the BU, supporting budgeting/planning process, profitability analysis, liaison with Central Services accounting team...

The key roles and responsibilities are as follows: **Financial Accounting Business Process Standardization (BPS) in the Region** - To drive standardization of finance related business processes in the Region. - To perform current assessment and develop Regional Standard Processes (R2R) practices for the Region. - To drive collaboration with Corporate...

The key roles and responsibilities are as follows: **1. Financial Accounting Business Process Standardization (BPS) in the Region** - To drive standardization of finance related business processes in the Region. - To perform current assessment and develop Regional Standard Processes (R2R) practices for the Region. - To drive collaboration with Corporate...

**Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...

**Job Description**: **The day-to-day activities**: - Lead, plan, develop and execute the business strategies to drive deposit balance and customer acquisition. Grow the bank’s market share from deposit portfolio and maximise the deposit portfolio profitability through CVP enhancement for different customer segmentation and needs. Work closely with...

**About us** We are professional, agile, professional and our goal is to ENVO has years of operational and management experience in outsourced process whereby we give you access to world-class capabilities.. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities Pay: RM3,860.00 - RM4,984.00...

**Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...