Revenue Manager
7 months ago
**Responsibilities**:
- Manage hotel reservations through PMS and resolve issues (overbooking, integration problems, pricing sync, etc.)
- Update room availability and rates across OTAs and the hotel website.
- Implement revenue management strategies to maximize revenue and occupancy.
- Create new listings for new rooms and regularly maintain the listings on all distribution channels.
- Analyze booking trends and market demand for pricing and inventory decisions.
- Develop promotional offers and packages.
- Prepare daily, weekly, and monthly revenue reports and forecasts.
- Conduct reservation system audits for data integrity and compliance.
- Develop SOPs to increase sales from up-selling and walk-ins.
- Support the front desk during high-volume periods, handling guest inquiries and booking discrepancies.
- Stay updated on industry trends, competitor pricing, and market developments.
**Qualifications**:
- Proven track record in revenue management.
- Available to work on weekends and public holidays.
- Experience in hotel reservations, revenue management, or front desk operations.
- Proficient in using hotel PMS and OTA management platforms.
- Strong analytical skills and ability to identify revenue opportunities.
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on accuracy.
- Ability to multitask and prioritize in a fast-paced environment.
**Work from home arrangement**
**Performance incentives & commission available**
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM6,000.00 per month
Supplemental pay types:
- Performance bonus
Application Question(s):
- Where are you currently based at?
- Please reply to the guest below.
Guest: "I booked your room for the water park. It's raining now and I want a refund"
- What is your last drawn salary, and expected salary?
- Do you possess own laptop, high speed wifi, unlimited call credit for working from home?
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